Answer
Contributor
robertew
Posts: 10
Registered: ‎06-06-2010
Accepted Solution
BN Gift Cards

I have three gift cards listed in my account.  In what order does BN use them for ebook purchases.

I can never seem to use the up the card with the lowest dollar amount.

 

BN should use up the card with the lowest dollar amount first, so that the gift cards get used up.

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Distinguished Bibliophile
keriflur
Posts: 4,337
Registered: ‎01-05-2010
Answered

B&N charges the card with the highest dollar amount first.  The current solution to this is to take your three cards into a B&N store and use them to buy one new card, so that you have only one gift card on the account.

 

Hopefully B&N will fix the logic for this soon, as I know it's put me, and others, off of buying gift cards.

Recently Finished: The Fifth Wave by Rick Yancey ← SO GOOD!
Currently Reading: Dead Ever After
Up Next: Mr. Penumbra's 24-Hour Bookstore
by on ‎06-07-2012 11:43 AM
It should also be noted that this is a change in the logic. Previously, if I recall, it would debit them in the order entered, then it switched to debiting them in order by GC#. Now it's from highest to lowest.

Keeps things interesting, I guess.
by on ‎06-08-2012 01:22 PM
Debiting them in the order entered makes a lot more sense. I wonder whose bright idea it was to change the logic?
by on ‎06-08-2012 01:39 PM
More important question would be whose bright idea will it be to fix it, and when will that happen? Come on, BN, this one should be simple.