Is there a review police?

[HunEBunny]

Several books I have been anticipating to buy, but wanted to read the reviews, l was very disappointed to find that the first 11 reviews was1 sentence long wording like text messaging about whether some guy was hot or not and where was a chat room? This babbling went on 11 times how does this get allowed? And i did send an off-topic flag. Please clarify --cld

[Sun_Cat · Accepted solution]

The reason those texts show up on the reviews is that some schoolkids have discovered that they can use a B&N review page like a chat room. Their schools have blocked access to real chat rooms, so they post their inconsequential garbage on B&N instead.

Apparently B&N web developers can't figure out how to block repeat offenders automatically. (It ought to be easy.) So the best we can do is flag these whenever we find them.

Goodreads remains the best source I know for real reviews.

[NookaholicAC]

I don 't have an answer, but another question concerning this subject/. What happens after a review is flagged? Does B&N contact these people? And what if the reviewer is falsely accused by these people who just like to mess around with reviews? Does someone check out the content first? Just asking, as I flag the nonsense and wonder what becomes of it. Thanks

[ChopChop]

I am an author who has experienced "clans" using the review space for one of my novels to play their game. I reported each review as off topic, but nothing was ever done. Finally - after no less than two phone calls and multiple emails to B&N - these reviews were removed. Sadly, they are popping back up (mostly telling each other to move to a "new base"). I have reported these as well, but it does no good. I don't understand why B&N has the option to flag reviews if they don't do anything with that information.