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Reader 2
Annoyed57
Posts: 1
Registered: ‎11-22-2011
Accepted Solution
Netflix not working now
Weird. Updated tuesday, everything worked great. Try to watch Netflix on here last night and now i get an error 13009 message for everything i try to watch. It was working fine up until last night. Reinstalled app, rebooted, did everything. Still nothing. Any ideas?
by geatdanemomDT on ‎12-17-2011 10:47 AM

Annoyed57 wrote:
Weird. Updated tuesday, everything worked great. Try to watch Netflix on here last night and now i get an error 13009 message for everything i try to watch. It was working fine up until last night. Reinstalled app, rebooted, did everything. Still nothing. Any ideas?


I just checked mine and it loaded and played. 

by geatdanemomDT on ‎12-17-2011 10:55 AM

Annoyed57 wrote:
Weird. Updated tuesday, everything worked great. Try to watch Netflix on here last night and now i get an error 13009 message for everything i try to watch. It was working fine up until last night. Reinstalled app, rebooted, did everything. Still nothing. Any ideas?


Here are a couple of answers I found on the web:

 


I un-installed netflix, re-booted, re-installed, fixed permissions, re-booted again, and
It was working again.

 

Default


I had a similar problem with error 13009. For me, going to the bottom of the Netflix page in the app (even though no scrollbar to indicate page beyond bottom of screen) and logging out, then logging back in fixed the issue. I didn't see this until after reinstall, gnashing of teeth, frustration, etc.
by kaylinAZ on ‎02-04-2012 12:46 AM

I am having this same problem!  It says "Sorry we could not reach the Netflix service.  Please try again later.  If the problems persists please visit the Netflix website (1005).

 

Irritating!  Logging out and signing in did not work.

 

I have been watching it successfully since Christmas.

Netflix website help has no info on this.

by boiseidaho on ‎02-06-2012 10:44 PM

We have two nooks tablets both purchased for X-mas 2011.

On 2/5/12, we started getting the "Netflix error code 1005" on ONE Nook...while the other Nook was running Netflix just fine.

 

Follwing the Netflix instructons on their website:

-Your account and help

 - Watching instanly on your TV or computer

  -Problem watching instantly

   -Problem starting or playing a title

The questions lead to the solution (several listed): Reboot your computer

 

So we rebooted (hard shut down) then restarted the problem Nook and now Netflix is running again.

Hope this simple solution works for you too!

Good luck.

 

 

 

 

by Duc_Le on ‎03-12-2012 12:35 PM

Which size tablet do you have 8 or 16Gb? I have an 8Gb.  I had the same problem "can't connect to server".  I took it to BN and the tech did a RESET to the device and it works.  Well, not really, it happened again 2 days later.

 

From reading yours post, I just need to turn the device on/off?

 

Thanks
Duc

by basilberry on ‎05-16-2012 04:10 PM

Thank you for your helpful suggestion. My Aunt just bought a tablet and she loves it  but every now and then I have to go searching for answers as neither one of us are femilier with android anything :smileyhappy: she is a pc user and I am mac. We have found there is a bit of a learning curve but that's ok, she still loves it.

Anyway, Thanks so much

basiberry :smileyhappy:

by sfdgsdfgsdfgsfdgs on ‎09-03-2012 11:17 PM
I had to scroll down within the netflix app to signout and when i signed back in it worked. I tried all the other suggestions and they didn't do anything rebooting restarting etc. hope this helps.
Accepted Solution
New User
MBSunshine
Posts: 2
Registered: ‎04-26-2011
Answered

rebooting was the answer.  Thank you so much for finding this.

 

Have a Wonderful day, today and always!!

 

MB Sunshine here.

Other Answers: 0