on 03-01-2013 08:32 PM
I am currently experiencing a problem where my Nook Simple Touch is connecting to the internet but will not download books to my library. I only get a connecting message; there is no status bar over the cover art though. I "chatted" with a staff member online earlier and we went through the process- restarting, shutting off WiFi, and even wiping the device. The person I was "chatting" with suggested that the store was experiencing a problem and that within 24 hours I would be able to download my purchases, but I'm still concerned.
Is this happening to anyone else?
Any suggestions about what to do?
on 03-02-2013 08:59 AM
A temporary work around is to use the Nook app for your computer to download the books (this works just tested it) and load them on to your Nook.
on 03-02-2013 05:13 PM
The connection seems to be working now. I downloaded another book and it worked on my nook right away. I restarted it and the two books that previouslyy woudln't download finally did.
on 03-02-2013 09:17 AM
I am having the same issue with my Nook Simple Touch. They download fine on my nook app for my phone and ipod, but not on the actual nook. I tried deleting the books from my computer and then re-downloading them, but it still came up with the same "connecting" issue.
on 03-02-2013 09:57 AM
on 03-02-2013 02:52 PM
I'm having the same issue. I bought the book yesterday, and still haven't been able to get it on the NOOK. I've archived/unarchived the book, shut down and restarted the device, reset my router, and STILL not able to get the book to download.
on 03-02-2013 12:59 AM
Based on the various threads in the forums in the last day it seems there are at least a few other people having issues with the servers. I saw one thread where people were having problems with magazines.
Word Search, Kriss Kross, Quote Falls, Hangman - Word Game Pack.
Alarm Clock, Weather, Calendar, ToDo - Alarm Clock & Calendar.
3 Hidden Objects Adventures - 3 Hidden Objects Adventures.
on 03-02-2013 04:44 AM
on 03-01-2013 10:34 PM
I'm having a similiar problem with my Nook Color. I purchased some books this afternoon and they still won't download. I don't get an error message either. I have the same issue (I only get a connecting message; there is no status bar over the cover art though). I did everything you did as well and it didn't work. I'm out of other ideas, guess I'll just have to wait a while.