on 04-20-2012 08:09 AM
I have had my STR for a year now, and know its workings pretty well. I understand that shelves get reset when there is a firmware update (a problem which i am patiently waiting for B&N to fix). However, two weeks after firmware update, I had to restart my nook because of a responsiveness issue. When the STR booted back up, all my shelves were empty and it seems that only some of my files are showing up.
on 04-20-2012 09:03 AM
The only problem I've had with unshelving is with sideloaded content (all of which is on an SD card for me).
It unshelves with any reboot, update related or not. This is a known issue they can't seem to get around to fixing.
Also, you're probably rounding up, but how have you had your NST for a year, when it's only been out since June 2011?