Frequent Contributor
JulieBulie
Posts: 51
Registered: ‎11-22-2009
What do you do with the settlement ID Code B&N just emailed me? No instructions or link.
[ Edited ]
B&N emailed me a Settlement ID Code that I'm supposed to register on the B&N website. There was no link and no instructions in the email, and I can't find anything about it on the website. I tried putting the code in where you enter a new gift card but it wouldn't accept it. I called customer service and was on hold over 30 minutes while I was shuffled from person to person. Not one person had any idea what I was talking about. They kept asking if it was a special promotion and when I mentioned the lawsuit, one woman said they weren't at liberty to discuss it. The settlement website (https://ebooksagsettlements.com/) says we will be notified what to do by B&N. Can anyone please help me? Thanks. Julie
Other Answers: 0