on 06-18-2013 07:15 AM
AAgh! I waited MONTHS for the new Neil Gaiman book and I can't read it because of a poorly thought out, badly implemented credit card unlock feature that was apparently recently added.
I'm entering the correct info, but it won't unlock. I see my order is still "Processing" -- who knows how long that will take, and in the meantime, the advertising about "reading instantly" is now a lie.
So I am now a Kindle customer.
on 06-18-2013 02:44 PM
If the book is on your device, try archiving and unarchiving it. I've had that happen once, where it asked me for the unlock code, which it shouldn't if I purchased it from BN and downloaded it to the device. Archiving and unarchiving quickly solved it. I assume the book initially didn't downloaded properly and that was the problem.