New User
Posts: 1
Registered: ‎01-02-2013
what do i do?
[ Edited ]

i went out the day after christmas and brought a nook hd with 2 american express gift cards they are cash cards and even saids on the back  treat like cash  the cashier took my gift cards  after buying the anyway i didnt like the nook i had my reasons now i want to return it so i called the store 5 times each time they told me that you can return it no problem you have a choice of cash or store credit what ever you i went to the store to return the nook the guy i went to sent me to a girl who sent me to her manger who said that she can only offer her store credit it got me so mad let alone hearing the words store credit being said made me  very mad so i walked out of the store 230 down the hole and now im stuck with it is there anything i can do besides sell it on ebay?


sorry for all the terrible grammer

Other Answers: 4
Posts: 653
Registered: ‎05-28-2011
You don't get cash for a store gift card. It's not B&N. Take the store credit and buy something else.
Inspired Contributor
Posts: 254
Registered: ‎04-27-2011

I do not have an Amex gift card, but Amex gift card receipeint site has a lot of information about the card. It also states that local laws. 


It is a pre-paid payment card and not a cash card. "Used like cash" is not cash. You should calmly discuss this with the store manger and Amex.


Posts: 3,544
Registered: ‎12-03-2011

You can do the following


1) Go to another store.


2) Go to same store on another day.


3) Sell it on eBay or Craigslist.



I think they just have to be careful, that's all.

Distinguished Bibliophile
Posts: 1,470
Registered: ‎06-07-2011

Amex gift cards are treated as credit cards.  Which is why you can only get store credit for them.  I very much doubt you will find any store willing to give you cash on that return. 

The Wheel weaves as the Wheel wills, and we are only the thread of the Pattern.