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RVerCAS
Posts: 1
Registered: 10-21-2011
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SD card

Shortly after I bought my NST in July, I received an SD card with 100 free classics.  Eventually my free classics were being "eaten up".  I could no longer find them.  After repeated calls to tech support & an hour drive to the closest B & N where I received a new (not refurbished) and a supposed fix, it is NOT fixed  I called again and got 24 free classics, but of course not the ones that were destroyed.  Will this be the norm?  I'm very disappointed in this feature & since I'm not very tech savvy, I'm concerned with any new purchases, etc.

Distinguished Wordsmith
bklvr896
Posts: 3,873
Registered: 12-31-2009
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Re: SD card


RVerCAS wrote:

Shortly after I bought my NST in July, I received an SD card with 100 free classics.  Eventually my free classics were being "eaten up".  I could no longer find them.  After repeated calls to tech support & an hour drive to the closest B & N where I received a new (not refurbished) and a supposed fix, it is NOT fixed  I called again and got 24 free classics, but of course not the ones that were destroyed.  Will this be the norm?  I'm very disappointed in this feature & since I'm not very tech savvy, I'm concerned with any new purchases, etc.


What do you mean, "eaten up".  If you mean they are disappearing, I read one post where a user thought she had this problem.  When she connected the Nook to her computer and opened it in ADE, she was getting a lot of messages about bad books, unable to read content, content licensed to another user.  She was deleting those books, not realizing that those were her B&N books, which ADE can't read, and when she deleted them in  ADE, it deleted them from the Nook.  Don't know if this applies to you but thought I'd throw it out there.

 

Otherwise, I can't understand how they would disappear unless there was an issue with the SD card intself.  I use SD cards all the time, in fact I move one of them from one Nook to another, depending on which Nook I'm using and I've never run into any books disappearing.