change email address

[moontan]

How do I change my email address in my Nook?

[Nallia Distinguished Bibliophile]

You have to unregister your NOOK, log in to your B&N account through the website on your computer, change your email address on your account, and then reregister your NOOK using the new email address.

[SLevine]

Yep, follow Nallia's steps!

[lvn2laugh]

I have tried to deregister my nook so I can change the email address but it says it's not registered to the email address that shows on my nook under settings. Why can't I deregister it?

[RHWright]

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lvn2laugh wrote:

I have tried to deregister my nook so I can change the email address but it says it's not registered to the email address that shows on my nook under settings. Why can't I deregister it?

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Are you trying to use the "Erase & Deregister Device" option from the Manage My Nook online, or are you trying the option from the settings menu on the device?

If you already deregistered it online, but it didn't sync for some reason, you may be getting this error if you are now trying it from the device.

Or, if this is a Nook you "inherited," it may not have been deregistered from the old user's account properly.

Some more info, please, and we should be able to puzzle this out.

[geertm]

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lvn2laugh wrote:

I have tried to deregister my nook so I can change the email address but it says it's not registered to the email address that shows on my nook under settings. Why can't I deregister it?

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Did you perhaps already change the e-mail address of your account on the B&N website? If yes, change it back to the old e-mail address to Nook was registered to.