WE CAN NO LONGER EDIT A BOOK REVIEW...WHY?

[Hawkeye1]

I posted a book review on B&N and saw that all my apostrophes came through as upside-down question marks. When I tried to edit the review I found I could not. When I contacted B&N this is the email I got:

To revise the content of any review you have posted on our website,
please follow the steps below:

-Click on the My B&N tab at the top of our webpage and sign on to your
account.
-Scroll down and access My B&N on the left.
-When you open your My B&N profile page, scroll down until My Reviews &
Ratings appears on the lower right side.
-Click on the headline of the review you wish to revise.
-The text of the review will appear in a gray box.
-Click the ?Edit? button in the upper right corner of this box.  The
editing window will open and the text of the review will appear inside.
-Make the desired changes and click on Save My Changes.
 
We hope you find this information helpful.

Sincerely,

Anita
Customer Service Representative
Barnes & Noble
http://www.bn.com/

PROLEM IS....THERE IS NO "EDIT" BUTTON. ALSO NOTICE THE QUESTION MARKS IN PLACE OF QUOTATION MARKS...SAME THING HAPPENED WHITH MY APOSTROPHE MARKS IN MY REVIEW ON THEIR WEB PAGE.

[PeterDe]

The edit button is only available for a short time (not sure how long, a few hours I think). Its been like that for as long as I have been here, about 2 years.

[sweetchild527]

I've got the same problem =(

I did everything they said and there is no "edit" button on the top right of the gray box. My review has only been there for a few min so I'm not sure, but there seemed to have never been an edit button.

It was a great review with no foul language so I'm not sure why it was rejected in the first place. While the only other review I ever posted was 1 star and had the word "money" in it (which I heard was a no no word here on B&N) and they submitted it.

I guess I'll be sticking to GoodReads and Shelfari =)

Can't say I didn't try to give this a shot.