Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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New User
Zoe_W
Posts: 2
Registered: ‎01-26-2011
0 Kudos

Web browser on Nook wont work. Help Please!

Hi, I have the NOOK for about a month, and today my web browser won't work. I tried turning it off and back on, I took out the battery, and I re-registered my NOOK to see if it might help. What my NOOK is doing: I tap to go on the internet, and it loads my homepage (Google) but then a box pops up on my main screen and says "Browser Exited Unexpectedly" and it just closes out of the browser, without giving me time to read everything in the error box.

I called technical support, and I got no solution. So please, if you have had the same problem, or you have a suggestion, please tell me.

 

Thank you!

Distinguished Wordsmith
Josienjoe
Posts: 1,949
Registered: ‎02-15-2010
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Re: Web browser on Nook wont work. Help Please!

 


Zoe_W wrote:

Hi, I have the NOOK for about a month, and today my web browser won't work. I tried turning it off and back on, I took out the battery, and I re-registered my NOOK to see if it might help. What my NOOK is doing: I tap to go on the internet, and it loads my homepage (Google) but then a box pops up on my main screen and says "Browser Exited Unexpectedly" and it just closes out of the browser, without giving me time to read everything in the error box.

I called technical support, and I got no solution. So please, if you have had the same problem, or you have a suggestion, please tell me.

 

Thank you!


 

You may want to post on the nook boards rather than the community room.

 

If you have the nook -

 

http://bookclubs.barnesandnoble.com/t5/NOOK-General-Discussion/bd-p/Nook

 

http://bookclubs.barnesandnoble.com/t5/NOOK-Q-A-and-Support/bd-p/nooksupport

 

If you have the NOOKColor -

 

http://bookclubs.barnesandnoble.com/t5/NOOKcolor-General-Discussion/bd-p/NOOKcolorGeneralDiscussion

 

http://bookclubs.barnesandnoble.com/t5/NOOKcolor-Technical-Support/bd-p/NOOKcolortechnicalsupport

New User
miamy
Posts: 1
Registered: ‎01-29-2011
0 Kudos

Re: Web browser on Nook wont work. Help Please!

we had the exact same problem.  First you go to settings, then click device, and then unregister your nook.  Then reset to factory settings and click confirm twice.  That should do it.  Unfortunately you have to reregister everything like it was brand new, but at least it gets it fixed. 

New User
jae_pooh
Posts: 1
Registered: ‎05-18-2011
0 Kudos

Re: Web browser on Nook wont work. Help Please!

I have the same problm .but if i reset my nook to factory settings will it erase my books.?