I too have received the "we know" and "we are going to have it fixed soon" response from Customer Service. When something like that comes from a representative in an online chat (as it did in my case), it's not the most hope-inspiring of reassurances. It's a bit more encouraging, though, to note that BN_AlexG, our trusty admin, did say in another thread that Barnes and Noble is about to roll out a solution to some of the problems with the Web site. He indicated that it might even be implemented before the end of the month. How broad the changes will be (will they addess the wish list issue, review problems, some odd quirks at least I have noticed in searching for products, and so on), who knows, but there is little doubt that B&N is aware of these things.
So hope springs eternal. Perhaps some good news is right around the corner.
I've never used the wish list here, but I always thought that sort of thing was for letting your friends know what they could buy for you, as in, "I wish someone would get me this as a gift." Why, I believe I have a wish list on a competitor's Web site for just this reason-- well, perhaps not quite. I mean, I got no friends, so in my case it's more like, "I wish someone was my friend, and then in that case I wish he'd buy me these things." As I said, hope springs eternal.
