Nook Book Wishlist Problems

[Debbc16]

Is anyone else out there experiencing problems with their Nook book wishlist?  I've been having problems for months!  First it started out with not being able to add anything to my wish list.  A few days ago I was finally able to add books but the books I've been adding are not showing up on my list even though it says it was added.  Then today, I went to add something yet again and now I'm getting a "creation error."  When I called customer support, they told me the only way around this is to delete my wish list and recreate it.

I'm sorry.  What was that?  You have to delete it and recreate it.  Do you have any idea how many books I have on that list . . . approximately 150!  Exactly how am I supposed to recreate that?

So I tried to create a new wishlist and started to add new paperbacks, not ebooks because you can only have one ebook list at a time.  So I created this new list and added about 5 books.  When I went to view the list, nothing was on there that I just added.

Can anyone please tell me what is going on here?  Why are you guys having so many issues with your website.  Is it because you now have so many ereaders that your network can't handle the volume?  Any idea on when this issue will be fixed or even if it can be fixed.  I'm a very frustrated B&N member and I'm not happy!  Is anyone else as upset as I am.  I hope I'm not alone here!

Debbie

[bklvr896]

There are numerous posts already here discussing this.  The wishlist has had problems for several months now.  If you're interested in the various discussions, search wishlist, you'll see what other people are saying.  You're unlikely to get a response from B&N here, this is primarily a user to user forum.

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Debbc16 wrote:

Is anyone else out there experiencing problems with their Nook book wishlist?  I've been having problems for months!  First it started out with not being able to add anything to my wish list.  A few days ago I was finally able to add books but the books I've been adding are not showing up on my list even though it says it was added.  Then today, I went to add something yet again and now I'm getting a "creation error."  When I called customer support, they told me the only way around this is to delete my wish list and recreate it.

I'm sorry.  What was that?  You have to delete it and recreate it.  Do you have any idea how many books I have on that list . . . approximately 150!  Exactly how am I supposed to recreate that?

So I tried to create a new wishlist and started to add new paperbacks, not ebooks because you can only have one ebook list at a time.  So I created this new list and added about 5 books.  When I went to view the list, nothing was on there that I just added.

Can anyone please tell me what is going on here?  Why are you guys having so many issues with your website.  Is it because you now have so many ereaders that your network can't handle the volume?  Any idea on when this issue will be fixed or even if it can be fixed.  I'm a very frustrated B&N member and I'm not happy!  Is anyone else as upset as I am.  I hope I'm not alone here!

Debbie

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[highlandrose]

Yes, the other problem has been discussed for months.  This is a new problem.  You click to add a book to your nook book wish list, and your list is gone.  Just gone. 

[bklvr896]

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highlandrose wrote:

Yes, the other problem has been discussed for months.  This is a new problem.  You click to add a book to your nook book wish list, and your list is gone.  Just gone. 

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It's probably the result of an attempt to fix the other problem.

[NancyW12]

Mine quit working yesterday as well. It worked fine, then I went to add a book to my Nook WL and got the error message in red "This creation has reached its limit" and it won't open up to let me view it at all. I tried emailing my WL to a friend (me) and seeing if I could open it that way. Nope.

[KikiL]

I've had problems with the wish list when I'm on the B&N web site on my computer, but until today have been able to view my wish list on my nook, and even add to it, although I am not sure if I did that in the last couple of days.  I haven't been able to add to the wish list online for several weeks.  Today I got the creation error on my computer again, and "unable to complete the operation" on my nook, along with a note to call customer service.  Right!  They've been soooooo helpful in the past!  If B&N would just fix the wish list so that we could see it and delete some books to be within whatever limit they set, I think they could satisfy most of us.  I know my wish list was getting out of hand (130 or so titles) and I actually intended to clean it out (old titles that were no longer of interest or that I'd read via a library download) when I encountered the creation error.  But I'm not holding my breath!

[Debbc16]

I'm so angry over this whole wish list thing.  Why can't they just fix the problem already?  I had about 150 books on my wish list and for them to tell me to delete it and create another one is just totally unacceptable.  How, excactly, am I supposed to do that.  I remember reading on their website that the wish list is able to hold up to 500 items!  Plus the fact that no one has come forward to mention anything about this problem and what they are doing to fix it makes it even more frustrating.  I'm tired of hearing, "we're sorry for the inconvenience" or "we're working to resolve the problem."  I used to be such a B&N advocate, now I'm rethinking that!  The lesson I've learned from this is to print my wish list . . . OFTEN (if they ever get it restored!)!

I think they were in such a hurry to get all these e-readers on the market, that the volume has crashed their network!  I'm starting to think I should have bought a Kindle!

[bklvr896]

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Debbc16 wrote:

I'm so angry over this whole wish list thing.  Why can't they just fix the problem already?  I had about 150 books on my wish list and for them to tell me to delete it and create another one is just totally unacceptable.  How, excactly, am I supposed to do that.  I remember reading on their website that the wish list is able to hold up to 500 items!  Plus the fact that no one has come forward to mention anything about this problem and what they are doing to fix it makes it even more frustrating.  I'm tired of hearing, "we're sorry for the inconvenience" or "we're working to resolve the problem."  I used to be such a B&N advocate, now I'm rethinking that!  The lesson I've learned from this is to print my wish list . . . OFTEN (if they ever get it restored!)!

I think they were in such a hurry to get all these e-readers on the market, that the volume has crashed their network!  I'm starting to think I should have bought a Kindle!

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You don't need to recreate it, just wait, it's not lost you just can't get to it.  They've said they working on it.  They'll figure out what the issue is, hopefully test it, and then it will be fixed.  Yes, it's annoying, yes I wish they'd get it fixed, but am I angry about it?  Not really, it's not that big a deal in the grand scheme of things.  Think of the money you're saving right now, since you can't buy anything off your wishlist.

[Debbc16]

Thanks for that.  You're right.  In the grand scheme of things, it's no big deal.  I'm just frustrated because my wish list is over 2 years in the making!  I didn't delete it either, like they told me too.  I'm waiting for them to fix it, which I'm sure they will.  Then I just need to remember to print it every now and then!