Problems viewing my library in my B&N

[Eleanor-Anne]

When I click "view all" in my library on my B&N it shows a loading arrow and I can't make any other selections ( such as grid or list or if I want to see "all" or just "books" etc.) I disabled pop up blockers and such and to no avail. Help!

[bklvr896]

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Eleanor-Anne wrote:
When I click "view all" in my library on my B&N it shows a loading arrow and I can't make any other selections ( such as grid or list or if I want to see "all" or just "books" etc.) I disabled pop up blockers and such and to no avail. Help!

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What type of computer, PC or Mac?  What browser are you using?  Is your computer up to date with all the patches etc?  I just tried it and it's working for me.  I'm on a PC with Windows 7, using Google Chrome, v 12.0.742.112.

Try clearing out your cache and cookies, then close and open the browser and see if that helps. 

[Eleanor-Anne]

On a pc using windows vista. I tried both of my computers with 2 different operating systems and it still did not work. I cleared everything like you suggested and I am still having the same issue. when I zoom in on the b&n library (so you can see about 3 books at a time) it works for 2 pages ( I have like 30 something books, so more then 2 pages worth at 3 books at a time) It's been bugging me an awful lot!

[ThirstyFlea]

I've found that My B&N generally works better with IE (explorer) or Firefox, rather than Chrome (my default browser). I can't add books that I've purchased to My Library if I'm using Chrome- the buttons just don't work. But most things seem to work using IE. Go figure. 

My B&N frustrates me anyway- lots of glitches, no support, and they keep tweaking it! 

Good luck!