New User
Posts: 2
Registered: ‎01-16-2012
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review and rating not showing up; attention mediator

On January 7, 2012 I rated the Book 'World of Folly' by KPB Stevens and wrote a narrative review. Neither the rating or the review are showing up for the book on the B&N website.


When I go into My B&N, it shows that I rated the book, but does not show my review.  My pen name is 2Bike.


I would like to know why my rating and review are not being posted.  And, I would like to have access to the text of my narrative review as I would like to have a copy of it.


I have emailed and called customer service, but they told me that I need assistance from the IT department and/or the mediator.  I am hoping that this is a way I can contact the mediator.  Please help. Thank you.