11-02-2010 12:36 AM
11-17-2010 05:34 PM
Good question. I've never pre-order an ebook. Does it show up in your Nook online library at the time you pre-order it? Could you delete it from there before it's available for download? And hopefully not get charged for it, of course. Or maybe they'd take care of it if you called Customer Service.
02-02-2012 11:42 AM
And you also cannot cancel an order either for a cover, not to mention online it did show I would receive a discount with a coupon and when I spoke to a customer service person I got the runaround. The only reason I bought a Nook over a Kindle is the store is close to me, but after this fiasco I'm done with B&N online, period. Such a disappointment from B&N.
02-02-2012 01:10 PM