03-01-2011 07:21 PM
I used to get a confirmation e mail after each NOOKbook purchase, whether there was a charge or the book was free.
The last of these confirmations that I received was on February 6th. I liked getting them because this was how I checked my purchases against my credit card bill.
Does anyone else still receive these confirmations, or has B&N stopped sending them out?
All the books are listed in my library here on B&N site and are also in my NOOK, but I can't tell from the library what I paid for the NOOKbook, only what the current price is now.
I really didn't want to have to keep a log of my purchases. The email confirmations were so darn convenient for me!
03-01-2011 07:30 PM
03-01-2011 07:42 PM
No sygram, I have no filtering set up on my Junk folder. I get everything, to my detriment sometimes!! And I've had the same email address for the last 5 years.
I wonder what's up w/ B&N emails...
I'll have to call customer support I guess.
03-01-2011 08:29 PM
If you go to your account, you should see your entire order history, including free books.
+in your kindness, make the wicked become good.+
-- St. Basil the Great+
03-02-2011 08:02 AM
I don't think that they are sending confirmation emails for free books anymore. At least I haven't been getting them. I have only been getting emails for ebooks that I have purchased since the Christmas backlog occured.
03-02-2011 09:28 AM
I noticed that getting the email confirmations was becoming hit-or-miss. Sometimes I got them - sometimes not. So, I went back to look at the more recent ones, and the last one I got for a free nookbook was on 2/3/11. All others after that have only been for books I actually had to pay for with either the credit card or gift card.
Although it may not be as convenient, I do all my ordering from my computer instead of the Nook, and after the purchase there is a link to print your receipt. I do that, and use that to reconcile my credit card statement. Of course, the free nookbooks never hit the credit card statement anyway.
03-02-2011 10:27 AM
I created a special folder for the confirmation emails. Now, it seems I get next to none, free or payment books. I don't want to go to the trouble of printing the receipts. Since it has been this way for about two months, I guess I've just gotten used to it, and rely on my B&N.