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New User
EagerReaderVM
Posts: 3
Registered: ‎01-31-2011
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"File not supported"???

I have been trying to load a new purchase but all I get is the "File not Supported" when I try to open my book.  It appears in the iibrary and I have archived and unarchived, turned on and off, numerous times with no luck.  I have successfully loaded over 80 books now and this is the first time I have seen this.

New User
EagerReaderVM
Posts: 3
Registered: ‎01-31-2011

Re: "File not supported"???

I'm back after called Tech support - I actually had to archive the book from the Nook and then unarchive and it suddenly appeared!  I had been archiving it and unarchiving it from my PC.

Inspired Correspondent
ivers
Posts: 142
Registered: ‎07-02-2010
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Re: "File not supported"???

Thanks for the follow-up as it might help others with the same problem in the future. Glad to hear you got it sorted out.

 

Happy reading!

 

:smileyhappy: