08-24-2010 10:37 PM
My Nook works fine. However, my Nook for Pc application won't recognise any of the ebooks I have, including those downloaded from Barnes and Noble. I am logged in under the settings (and have tried logging out and back in) and it is checked to automatically download new purchases. I even tried "open with" in the ebok folder, I have tried opeing with the nook connected, but nothing seems to work
08-25-2010 07:18 AM
Michael-V suggest, uninstalling and reinstalling Nook for PC.
Some of us just suggest deleting the database that is a hidden file in the AppData directory. For vista and windows 7 where your id is YOURID thats
\Users\YOURID\AppData\Roaming\Barnes & Noble\BNDesktopReader file ClientAPI.db
09-04-2010 08:40 AM - edited 09-04-2010 08:41 AM
...and how do you fix this issue in Windows XP?
Uninstall reinstall as Michael-V suggests. Or
The Appdata location moves slightly so the database to delete is in
\Documents and Settings\YOURID\Application Data\Barnes & Noble\BNDesktopReader file ClientAPI.db
09-14-2010 11:07 AM - edited 09-14-2010 11:46 AM
I tried uninstalling numerous times and also the deleting of the hidden file... still nothing. When I try to go into B&N and go to my library it keeps prompting for my password over and over again! This is getting old! This happens everytime BNreader is updated! HELP!
When I delete the above hidden file I go back into nook and it updates the files and I log in again... well the same hidden file is back again???
09-20-2010 02:16 PM
Please contact our Customer Service Team at 1-800-THE-BOOK (1-800-843-2665) and choose option 2 for Digital Support. Please let us know if your issue was resolved.
02-07-2011 05:13 PM
Thank you for this info. It fixed my problem but you also need to un-hide all files to see this. Then go back and re-hide them. Do not delete anything else though!
07-26-2012 11:23 PM
I just posted about a similar problem I am having. None of the suggested solutions worked. I am having the same symptom/problem you described, where I can't even sign in to my library on the B&N website. Did you ever finda solution to your situation? Thanks.