06-28-2012 11:14 AM
So, I preordered James Rollins' 'Bloodline' ages ago and it was released this week. Went to download it this morning and all I get is the 'preorder, not available yet' message. Tried archiving/unarchiving and still no luck. It did download to my Nook Color, but I really need it on my tablet too.
I'm not sure if it matters, but I had to change the credit card associated with my account earlier this week.
Any ideas, people? Thanks.
07-06-2012 12:18 PM
Uninstall and reinstall the app (DON'T SIGN OUT) and when you reinstall and sign back in you can download the preorder and all your previously downloaded books will still be there. Nook customer support will give you incorrrect information.