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Contributor
redrockgrp
Posts: 5
Registered: ‎08-14-2009
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Shop error

When I tried to buy a book on my Nook today I got the following error: Please complete account setup by adding a credit card which enables you to download content. Open settings in the Windows 8 charm bar and select "Account" and "Pick your payment method. My credit card/payment is already there and correct and I've been using it prior to today. Help resolving this would be appreciated. I'm not sure why it is referencing Windows 8 when I'm on my Nook...
New User
lindaj75
Posts: 1
Registered: ‎04-23-2013
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Re: Shop error

This also happened to me. I made a purchase on 4/21 without any issues. Now I cannot make any purchases
New User
hopekf
Posts: 2
Registered: ‎04-23-2013
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Re: Shop error

Did you find a resolution for this problem, because I have it also...

Frequent Contributor
Davan
Posts: 186
Registered: ‎03-16-2012
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Re: Shop error

Which device do you have?  Is it running the latest version of the firmware?  Have you called 1.800.THE.BOOK?

 

BN does not monitor these boards, this is a place for users to help each other, but if you don't give specific information your fellow users cannot assist you.

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