09-25-2011 02:37 PM
I have a question. I'm sure it's nothing, but the fact that I have a 2.99 pending transaction, compared to the usual.... what, 1$ I'm worried I'm going to be charged for whatever reason.
The only activity I've done recently on my nook color is lend a book to a new friend (first time doing so, too). Around that time a 2.99 pending transaction from B&N showed up. I'm guessing that's why. Will I actually be charged for this, or will it go away? I really don't have the money right now to be losing any...
09-26-2011 07:41 AM
09-26-2011 03:09 PM
Hi xuni, please PM me with your account info(email address, serial number) and i'll look into this for you.
09-28-2011 12:08 PM - edited 09-28-2011 12:12 PM
Melissa: I went to my order status and is says everything has been shipped. Last book I bought was in August, so it doesn't make sense why I'm suddenly being charged 3$ for something I have not bought. I know they've taken the exact total for each book in the past. I have no idea what's happening here :/
I contacted customer service; I don't know if that'll work/help but I can't afford to lose money for nothing right now.
Alex: Sorry, I'm new here... will you be able to help? I contacted customer service with the issue before I saw your reply. If they don't respond or help then I'll PM you like you said.
Also, the pending 2.99 went through. In the past I've had a dollar show up when placing an order, but it never goes through.