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ll26
Posts: 1
Registered: ‎04-24-2011
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Help!

I purchased and downloaded two children's books to my nook color but after reading them a few times, they not not responding anymore.  When I try to pull up the story the page loads and then the screen is orange and nothing happens.  Has anyone had this problem and has a solution for me??  Thank you for your help! 

Wordsmith
kingskidjan
Posts: 346
Registered: ‎01-16-2011
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Re: Help!

Try powering off by holding down the on/off swit ch on the left hand side of your unit until the power off message (reboot) comes up.
Wordsmith
alliecatTX
Posts: 292
Registered: ‎12-27-2010
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Re: Help!

And if powering down doesn't work, try archiving them and redownloading them from your B&N library. 

Inspired Contributor
sahm8108
Posts: 42
Registered: ‎04-17-2011
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Re: Help!

Make sure your screen I clean too. If the kids are using it they can make it pretty messy. My nc flips out when it gets too clogged with prints and god knows what else. = )