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Doreenpv
Posts: 1,872
Registered: ‎11-15-2010
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Mag Cover Not Showing

MY MS Living mag that just arrived a couple of days ago, has no cover when I view it in my library. I can tap on it to open it and see the cover....but when it's not opened the cover says "NO IMAGE AVAILABLE"

 

Any fixes??

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laurieb52
Posts: 1,120
Registered: ‎12-13-2009
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Re: Mag Cover Not Showing

Try archiving, then unarchiving it. Sometimes that works.

Life's a chair of bowlies...and it's all about Plan B!
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Doreenpv
Posts: 1,872
Registered: ‎11-15-2010
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Re: Mag Cover Not Showing

[ Edited ]

I archived from my PC.

Went to my nook and long pressed and selected "unarchive".....still no covers.

I also rebooted.

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Nevermore1
Posts: 632
Registered: ‎04-13-2010
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Re: Mag Cover Not Showing

I had this same issue with a mag I just got.  Not sure what is going on with it.  So far nothing seems to have it come up.

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CasperAZ
Posts: 1,164
Registered: ‎01-01-2011
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Re: Mag Cover Not Showing

Doreenpv, you pay your money for a magazine and you should have the cover intact.  I could see if this was just a temporary glitch but there is no excuse if this is a permanent situation.

"The NOOKcolor Aficionado"
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Doreenpv
Posts: 1,872
Registered: ‎11-15-2010
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Re: Mag Cover Not Showing

Never/Casper....it is so annoying. This seems like a simple fix to me, so I have no idea why I have to jump through hoops to see what I paid for.

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MiloSW
Posts: 39
Registered: ‎01-17-2011
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Re: Mag Cover Not Showing

I had the same problem with the Feb. issue of MS Living. I tried archiving and unarchiving multiple times and it never worked. I finally just gave up and was waiting to see if the next issue would have the same problem. This time, the new issue downloaded with no problems.

 

It would be nice to know what's going on here, and what a possible fix would be.

 

While missing the cover is not the end of the world, I agree it is annoying. It also brings up the questions, is this going to be a recurring problem, and if so should I still pay for a subscription to a inconsistent product.

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Doreenpv
Posts: 1,872
Registered: ‎11-15-2010
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Re: Mag Cover Not Showing

Milo....my second MS has no cover either. So now I have 2 wtith no covers and no identifing word of which is which.

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MiloSW
Posts: 39
Registered: ‎01-17-2011
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Re: Mag Cover Not Showing

[ Edited ]

Doreepv, so far I only have one magazine with no cover, so it's not that much of a problem for me. I think if there were multiple it would drive me crazy.

 

This is probably not what you want to here, I would suggest calling tech support. There's an obvious problem with the download. I'm no tech expert, but maybe there's a corrupt file that lingers when you archive/unarchive. It might be that you will have to completely delete those issues and redownload them. It would be best to talk to someone in tech support before you try this. This way you can make sure you will still be able to get those issues back and not be charged again.

 

I would love to know if you get this resolved.

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Doreenpv
Posts: 1,872
Registered: ‎11-15-2010
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Re: Mag Cover Not Showing

Well CS has credited me for my 2 mags without covers.

 

We played around with archiving and moving back to my library, with no luck.

 

Bye Bye MS

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MiloSW
Posts: 39
Registered: ‎01-17-2011
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Re: Mag Cover Not Showing

It's a shame that they couldn't get it fixed for you. At least they gave you credit, and hopefully they are working on a fix for it in the future.

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Doreenpv
Posts: 1,872
Registered: ‎11-15-2010
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Re: Mag Cover Not Showing

I know....very frustrating. And it takes 24 hours to have them removed from my device lol

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shelli74
Posts: 48
Registered: ‎02-01-2011
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Re: Mag Cover Not Showing

My 1st martha mag was also coverless. I archived and brought it back without good results as well. This last issue came through with a cover. Martha martha martha...
Reader 4
beansprout
Posts: 1
Registered: ‎12-28-2010
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Re: Mag Cover Not Showing

Nice to know I'm not alone here. My first issue of Martha has a cover but my last two issues don't. I tried archiving and unarchiving as well.
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shelli74
Posts: 48
Registered: ‎02-01-2011
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Re: Mag Cover Not Showing

Martha you did it to me again, this month and no cover.