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Contributor
Charkie
Posts: 13
Registered: ‎07-22-2011
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Mantano Reader and problems opening BN ebooks

I have Mantano Reader and it prompts for a username and password whenever I try to open a purchased and downloaded ebook from B & N.  I have used my name as shown on shipping address, and the associated credit card number, but it will not accept it.  Any ideas are welcomed.

New User
pinkorangered857
Posts: 1
Registered: ‎10-14-2011

Re: Mantano Reader and problems opening BN ebooks

The user name is the name on the billing address, that sometimes is different from the name on the shipping address. Also, what is taken into account is the credit card that was the default credit card when you downloaded the books, not necessarily the same as the credit card used for this purchase in particular.

I hope that this helps you.

Distinguished Correspondent
HumbleCorrespondent
Posts: 201
Registered: ‎05-13-2011

Re: Mantano Reader and problems opening BN ebooks

It's the name and CC# as they appear on your B&N account that is associated with your NC.

That's just my opinion, you can take it for what it's worth, or just leave it alone.
Contributor
Charkie
Posts: 13
Registered: ‎07-22-2011
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Re: Mantano Reader and problems opening BN ebooks

Thank you. THIS worked for me.
Contributor
Charkie
Posts: 13
Registered: ‎07-22-2011
0 Kudos

Re: Mantano Reader and problems opening BN ebooks

Thank you.
Distinguished Correspondent
HumbleCorrespondent
Posts: 201
Registered: ‎05-13-2011
0 Kudos

Re: Mantano Reader and problems opening BN ebooks

You're welcome. :smileyhappy:

That's just my opinion, you can take it for what it's worth, or just leave it alone.