Reply
Frequent Contributor
Irishelf
Posts: 233
Registered: ‎07-20-2011
0 Kudos

Re: [NC] 1.3 Software Update

How can you tell if the NC is updating automatically?  How long should one wait for an automatic update before attempting a manual one?

Distinguished Bibliophile
deemure
Posts: 3,932
Registered: ‎12-28-2009
0 Kudos

Re: [NC] 1.3 Software Update


Irishelf wrote:

How can you tell if the NC is updating automatically?  How long should one wait for an automatic update before attempting a manual one?


A notification should pop up in the left corner for wifi update. It can take a couple weeks to get around to everyone and if by some chance when it gets to you, you are offline, it will not keep trying to update. It will come back around to you later. How long you wait is up to you. It was stated at one time by someone from B&N that the wifi update is more reliable, but things could have changed. I have never waited, but what you do is solely your choice.
"I still believe in spite of everything that people are good at heart." Anne Frank.
Frequent Contributor
CindySNJ
Posts: 55
Registered: ‎03-28-2011
0 Kudos

Re: [NC] 1.3 Software Update

Hi:

 

    Received my update to 1.3 with no problems.  Only question I have is people complaining about receiving unwanted books.  I received no books that I didn't already have.  What books were people receiving?

 

Ed

Ed Sciano, not CindySNJ as it says at the top.
Wordsmith
LectorGS
Posts: 411
Registered: ‎04-19-2011
0 Kudos

Re: [NC] 1.3 Software Update

Since I was not sure if I was going to get my update sooner than later, I went to my local B&N store and asked them to help me sideload the upgrade.  A very polite and knowledgeable assistant helped me out.  It took them about 10 minutes to update my device.  It's working fine.  No problems whatsoever.

 

It's the best alternative, if you don't get the upgrade automatically.

 

 

Lector GS
Contributor
Dirty_Laundry
Posts: 22
Registered: ‎04-12-2011
0 Kudos

Re: [NC] 1.3 Software Update

Hi Deemure,

I'm running XP on a laptop.  It only has two USB ports, and I had the same problem with both

ports.  Seems too much of a coincidence that this occured on the same day I received the

update, as I sideload pretty frequently, which is why I question the source.

DL

 

On the corner of Coming & Going
Inspired Contributor
JedStarkiller
Posts: 46
Registered: ‎04-18-2011
0 Kudos

Re: [NC] 1.3 Software Update

Well I got the update automagically a couple weeks ago or so.  No Issues on my part except the syncing on page when I read at on my computer at work and then goto the nook isn't perfect. I think it goes by page # and words and they are pagenated differently on each machine I dunno just an assumption.  I ussually stop at a chapter so its not a huge deal to remember what chapter I was on.

 

From the mind of me....

New Tech Support Forum - http://community.jvgeek.com
Distinguished Bibliophile
deemure
Posts: 3,932
Registered: ‎12-28-2009
0 Kudos

Re: [NC] 1.3 Software Update


Dirty_Laundry wrote:

Hi Deemure,

I'm running XP on a laptop.  It only has two USB ports, and I had the same problem with both

ports.  Seems too much of a coincidence that this occured on the same day I received the

update, as I sideload pretty frequently, which is why I question the source.

DL

 


 

Hiya! But well coincidences can happen. I was connected to my pc, never had problems, suddenly my pc reported a problem with the device. The cord would no longer charge my nc and wouldn't connect to the pc. Tried a classic nook's cord and I could connect. Tried my nc's cord on another nc and it wouldn't work. It could be 1.3, but could be the cord.
"I still believe in spite of everything that people are good at heart." Anne Frank.
Reader 2
dshors
Posts: 2
Registered: ‎09-06-2011
0 Kudos

Re: [NC] 1.3 Software Update

When performing a manual install, after copying the file to the Nook, the Nook shuts down and then boots to the "Read Forever" screen and remains there indefinitely.

DeanGibson
Posts: 1,734
Topics: 80
Kudos: 1,505
Registered: ‎04-12-2011
0 Kudos

Re: [NC] 1.3 Software Update


dshors wrote:

When performing a manual install, after copying the file to the Nook, the Nook shuts down and then boots to the "Read Forever" screen and remains there indefinitely.


Have you tried powering off (hold the power button) and then back on?

Samsung Garnet Red Galaxy Tab2 (7.0"): Android 4.1.1 rooted
Acer Iconia A500 (two): Android 4.0.3 rooted;; Nook Color: B&N 1.4.3 rooted
Nook Touch (two): B&N 1.2.1 rooted; Nook 1stEd/3G (two): B&N 1.7.0 rooted.
Customer loyalty is earned, not commanded or deserved, and easily lost.
Nothing is foolproof, because fools are so ingenious. Same for rooters.
New User
popcal
Posts: 1
Registered: ‎09-07-2011
0 Kudos

Re: [NC] 1.3 Software Update

This is similar to what is happening with my NC. I made the mistake of manually updating to 1.3 on Saturday morning. Mistake b/c now it freezes up and turns itself off. When I try to turn it back on it will get to the NOOK logo then turn off again. Phone support had me do a hard reset (2nd time I've had to do this since I bought it), which made matters worse. After resetting the NC updated to 1.3 automatically, then re-loaded previous purchases, however all the apps think they are books and will not open. That was right after the update on Saturday, now it just does what I said above - turns off when it gets to the logo. I haven't had time to call support again, but I would love to go back to 1.2 and leave it there. What was I thinking when I updated??

Inspired Contributor
JimSC
Posts: 45
Registered: ‎12-01-2009

Re: [NC] 1.3 Software Update

Well I've changed my mind about the samples.  I got a sample of American Gods which was on my wish list, so that was okay, and it encouraged me to go ahead and buy it. (I'm sure that's the whole point, right?)  But don't send me no stinkin cookbooks!!

 

I guess that's my point/complaint/suggestion. If I could control more things I'd be happier with the direction the product is moving: control what kind of samples I get, control which panels show up on the shopping home page (such as eliminate Steamy Romances but add mysteries, etc.) and turn off that @#$% automatic scrolling of the panels on the shopping home page. I just hate that the panels scroll right when I'm in the middle of when I'm looking at it.  B&N do you hear me?? Anybody out there?? Helloooo....

Wordsmith
Melissa19
Posts: 239
Registered: ‎05-14-2010
0 Kudos

Re: [NC] 1.3 Software Update

If you do not have the 1.2 update saved on your pc, I am sure you could take it to BN and have them reload it on for you. You could have them retry the 1.3 update in the store first. You would probably have to keep your wifi off to keep from getting 1.3 again if you load 1.2 on.
Melissa19
Reader 2
dshors
Posts: 2
Registered: ‎09-06-2011
0 Kudos

Re: [NC] 1.3 Software Update

Yes, I did that several times.

Frequent Contributor
qballrail
Posts: 64
Registered: ‎09-07-2011

Re: [NC] 1.3 Software Update

I never received the 1.3 update automatically so I had to side-load it.  That said, I have noticed an error when I open a book stating that I am on p. 235 on one device and pg. 290 on this one... it's a bit annoying.  Other than that, I saw no enhancements.  I'm a bit disappointed in this as well as Nook tech support.  In order to get anything done, I have to go to the store, where the rep is very polite and accommodating.  But I am still puzzled by this glitch in my library.

"I have known some very thoughtful dogs" - James Thurber
New User
BronxMom
Posts: 1
Registered: ‎08-04-2011
0 Kudos

Re: [NC] 1.3 Software Update

Since receiving the software update I have received book samples that I did not request and do not want. How can I make that stop?

Reader 4
pspencer2001
Posts: 4
Registered: ‎08-25-2011
0 Kudos

Re: [NC] 1.3 Software Update

When I tried to updat the 1.3 file failed to down load with out getting errors when I side loaded it.  I tried to open the file with a zip reader adn it gave me an error in file.  It took me 10 tries to get a good download that would not error our with the zip reader program, I then side loaded it and everting went ok after that.  B&N needs to look at there doanload servers and look for faulty hadware.   Some thing on their network is causing data stream errors because there are to many people complaining about download problems coming from them. 

Reader 4
pspencer2001
Posts: 4
Registered: ‎08-25-2011
0 Kudos

Re: [NC] 1.3 Software Update

Sorry for the  typing errors with my last post 

Mark_OB1
Posts: 1,574
Topics: 23
Kudos: 1,240
Registered: ‎12-14-2010

Re: [NC] 1.3 Software Update


BronxMom wrote:

Since receiving the software update I have received book samples that I did not request and do not want. How can I make that stop?


 

Ah, return your NookColor to B&N?  (Or, never turn WiFi on.  Or, root your device.)

 

- Mark

 

Contributor
fpga_guy
Posts: 6
Registered: ‎05-21-2011
0 Kudos

Re: [NC] 1.3 Software Update

BN1.3 seems have fixed all my wifi problems.  I can connect to 802.11n at home and at work. At work we have a multipoint "n" system - previous had the connect/disconnect issue.

 

see http://forum.xda-developers.com/showpost.php?p=11458921&postcount=1

 

 

Contributor
halhal
Posts: 6
Registered: ‎06-23-2011
0 Kudos

Re: [NC] 1.3 Software Update

I also get the error when starting to read a book stating I am on one page on this device but on another page on another device.  I am reading the book on only one device. I always choose the option that takes me back to where I left off.  I am guessing that is a bug in 1.3. 

 

I also have the problem that I do not go back to the last place in one of the books I am reading -- it takes me back to the title page of the book.  I have taken to bookmarking where I left off so that I can get to the same place when I come back in to the book. I notice this happens when I go to read another book. If I close the book and come back to the same book without doing anything in between, then I get to my "last page read".

 

It would be nice if they would do smaller bug fix version for these types of things without going to a version upgrade -- say have a 1.3.1 so that we don't have to wait for 1.4 to come out a few months later.