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New User
Sadiemay
Posts: 1
Registered: ‎12-16-2011
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New Software For Nook Color

I am having problems downloading the new software on my Nook.  Customer services advise they will had to take my Nook back down to manufacturer default settings and I will have to download everything that is on the Nook. The scores for the games I have on Nook will go back down to zero. Am I the only one that is having this issue?

Bibliophile
bklvr896
Posts: 4,801
Registered: ‎12-31-2009
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Re: New Software For Nook Color


Sadiemay wrote:

I am having problems downloading the new software on my Nook.  Customer services advise they will had to take my Nook back down to manufacturer default settings and I will have to download everything that is on the Nook. The scores for the games I have on Nook will go back down to zero. Am I the only one that is having this issue?


I had no trouble with the update. Are no there are some reports here of users having problems, but I don't believe it is the majority.  If you search the boards, there are some suggested ideas for getting it to install.  But if you have a B&N close, I would take it into the store and see if they can help you download and install it.