Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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Reader
JSitzman_3
Posts: 3
Registered: ‎06-16-2011
0 Kudos

nook shutting down

Has anyone had a problem with the nook color shutting down randomly or freezing? I will be in the middle of reading or searching and it will not turn the page or it will shut down.

Wordsmith
CraigAZ
Posts: 311
Registered: ‎04-27-2011
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Re: nook shutting down

Have you tried shutting the nook down and starting it back up? Not the quick "sleep" shutdown, but the full several second "Do you want to turn your device completely off?" shutdown and restart? What's your battery level?

Reader
JSitzman_3
Posts: 3
Registered: ‎06-16-2011
0 Kudos

Re: nook shutting down

By completely shutting off the nook it did temporaily work and my battery is over half charged. I did not know if I should take my nook back to B&N.

New User
reaganFF
Posts: 1
Registered: ‎03-02-2011
0 Kudos

Re: nook shutting down

This has been happening to me intermittently over the past month; either it freezes and won't turn the page, or when I try to bring it out of sleep mode, it shuts down completely. My hysband complains that this has happened to him as well.

 

I intend to contact customer service on this, since my nook is under warranty.

DeanGibson
Posts: 2,210
Topics: 92
Kudos: 2,259
Registered: ‎04-12-2011
0 Kudos

Re: nook shutting down

Try cleaning the screen with a microfiber cloth.

Nooks: 2 HD+/16GB & 2 HD/8GB: B&N 2.2.0 (Android 4.0.4) rooted;
    2 Touch (one Ltd. Ed.): B&N 1.2.1 rooted; 1stEd/3G: B&N 1.7.0 rooted
Dell Venue 8 Pro: Windows 8.1; Samsung Galaxy Tab2 7.0": Android 4.2.2 rooted
LG G3 & G Pad 8.3 Android 4.4.2 rooted; Acer Iconia A500: Android 4.0.3 rooted
Customer loyalty is earned, not commanded or deserved, and easily lost.
Never suspect intent where incompetence will do.