09-06-2011 06:48 PM
my kids were playing Angry Birds Rio and the app locked up.
now i can't get back into my Nook. I power down, and bring it back up using the slider... but no luck. it won't come up.
is there a way to get in to the system to close out the app (and how do i close the app).
or restart with no apps running.
thanks in advance
09-06-2011 06:58 PM
Here are two thoughts before the knowledgeable big guns come in to help:
1) When powered down, remove any SD card that may be in the device.
2) A full battery charge may be of use if the device simply is low on juice.
09-06-2011 06:59 PM
If you are using the slider, you aren't actually powering it down, you're putting it to sleep.
Press the POWER button (the one on the left side) and hold it down - don't let go. You will get a pop up asking if you want to turn off the Nook - ignore that, just keep pressing that button! It will turn itself off.
Give it a minute or so, and then press the Power button again, to turn it on. It will reboot, and you will then press the slider once you see it.
That should release the app!