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slice711
Posts: 2
Registered: ‎09-06-2011
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system issue, need assistance

my kids were playing Angry Birds Rio and the app locked up.

 

now i can't get back into my Nook.  I power down, and bring it back up using the slider... but no luck.  it won't come up. 

 

is there a way to get in to the system to close out the app (and how do i close the app).

 

or restart with no apps running. 

 

thanks in advance

Wordsmith
CraigAZ
Posts: 311
Registered: ‎04-27-2011
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Re: system issue, need assistance

Here are two thoughts before the knowledgeable big guns come in to help:

 

1) When powered down, remove any SD card that may be in the device.

 

2) A full battery charge may be of use if the device simply is low on juice.

 

Good luck!

Wordsmith
Serendip
Posts: 618
Registered: ‎02-11-2011
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Re: system issue, need assistance

If you are using the slider, you aren't actually powering it down, you're putting it to sleep.

 

Press the POWER button (the one on the left side) and hold it down - don't let go. You will get a pop up asking if you want to turn off the Nook - ignore that, just keep pressing that button! It will turn itself off.

 

Give it a minute or so, and then press the Power button again, to turn it on. It will reboot, and you will then press the slider once you see it.

 

That should release the app!

New User
slice711
Posts: 2
Registered: ‎09-06-2011
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Re: system issue, need assistance

thanks guys.   i guess i was just putting it to sleep instead of powering down. 

 

restarting cleared it up.

 

thanks