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Viking_Queen
Posts: 3
Registered: ‎01-23-2012
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Battery icon stuck at 18%

About 10 days ago, my battery would indicate it was charging, even though I didn't have it plugged in. This lasted for 2 days, then it showed a charge of 18%. For the last week, no matter how much I use it, nor when it charges completely (going from amber to green) it indicates 18% charged.

 

I have had it for less than a month (Christmas gift). Also, a different issue, but I downloaded a set of four books (just under 2,000 pages) and when I let it go to sleep, once awake, that page would be blank. No amount of paging forward or backward would show the words on that page (although the page number would show up on the bottom of the page). I just started going back a few pages and bookmarking a different page, thus being able to pick up where I left off. I assume the set is just too big?

 

Anyway, the battery issue is more of a concern to me. I've powered down to see if that would help, but nothing. I do notice that when the charger is amber, it isn't full amber. Kind of yellowish on one side and amber/orange on the other. Don't know if that means anything.

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COBHC
Posts: 75
Registered: ‎11-30-2011
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Re: Battery icon stuck at 18%

try to unregister register the nook if it doesnot work do a hard reset

To Hard Reset NOOK Tablet and NOOK Color
 

1.      Hold the power button down until NOOK Color is powered off, ignoring the "Power off" prompt.

 

2.      After Your NOOK is powered off hold the "NOOK Home Key" down then simultaneously hold down the "Power" button, release the buttons immediately after the “Read Forever” logo disappears. 

 

3.      If successful, a grey NOOK Logo will appear and the screen will refresh momentarily and flash yellow. A prompt will appear asking if you would like to perform a “Factory Reset,” Tap the "NOOK Home key" to confirm. Tap the "Home key" again to begin the process.

 

4.      After a few minutes your device will reset and re-install all necessary software. Once completed, you will have to register the device again.

my hate is constant and sharp and i do not hope for a better world for anyone in fact i want my pain to be inflicted on others
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Viking_Queen
Posts: 3
Registered: ‎01-23-2012
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Re: Battery icon stuck at 18%

Will I lose all of the books and apps that I have downloaded so far?
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COBHC
Posts: 75
Registered: ‎11-30-2011
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Re: Battery icon stuck at 18%

[ Edited ]

no you wont once you register the nook again you will have em on your library

my hate is constant and sharp and i do not hope for a better world for anyone in fact i want my pain to be inflicted on others
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Viking_Queen
Posts: 3
Registered: ‎01-23-2012
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Re: Battery icon stuck at 18%

Okay, done, but sadly it didn't work. Still showing 18% with no change. The books did show up. Apps need to be downloaded again, but the icons are there. Internet bookmarks are completely gone. Just fyi for anyone doing a reset.
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COBHC
Posts: 75
Registered: ‎11-30-2011
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Re: Battery icon stuck at 18%

[ Edited ]

yes sorry for the bookmarks but if the hard reset didnot work then use the warranty if you still have

my hate is constant and sharp and i do not hope for a better world for anyone in fact i want my pain to be inflicted on others