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betteknits
Posts: 5
Registered: ‎04-30-2011
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Do tech people actually read these posts?

So far as I've been reading through the different threads, I see that a lot of people reply to a post, because they're having a similar problem. But do the official tech people from Tech Support actually offer help here?
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Ed_Mart
Posts: 661
Registered: ‎12-05-2009
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Re: Do tech people actually read these posts?

[ Edited ]

BN Tech Support no, not really, technically inclined/knowledgeable nook users, yes.  If you want a BN tech support person you need to call; 1800THEBOOK, Option 2.

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betteknits
Posts: 5
Registered: ‎04-30-2011
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Re: Do tech people actually read these posts?

 
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lilacangel
Posts: 26
Registered: ‎03-04-2011
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Re: Do tech people actually read these posts?

Occasionally, not regularly.
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gkaiseil
Posts: 254
Registered: ‎04-27-2011
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Re: Do tech people actually read these posts?

More appropriately, does marketing read the post to see how well what they are trying to sell is supported and what vocal users might be telling others, Word of Mouth Advertising. If vocal users are dissatisfied, what do you think they are going to say and post about Nook and Color Nook.

Color Nook and Barnes & Noble are not the only eReaders and book sellers out there!