10-11-2013 07:22 PM
My touch screen will not respond to me. I tried powering off and back on. I got a temporary response. It stopped responding again then it started randomly turning pages forward and backward in my book. Stopped responding again. I called tech support and they walked me through a hard reset. Seemed like it work but not 10 minutes after I got off the phone with them it stopped responding again. I haven't even had it a year. I am very frustrated. Anybody experience this problem? Any suggestions?
10-12-2013 03:16 AM
3 weeks ago
I see you had the same problem I have,in that the screen of your Nook HD+ goes MENTAL? I relate it to watching a DVD Movie in FF search mode,how does that sound to you?. Anyway...may I ask how you got on in the end.
For my part,I've had a VERY strange turn of events,after a "chat" with Nook's CS On-Line chat..Picture the scene (short version) I purchase a Refurb from an On-Line business seller (ebay) On the first day of use it goes MENTAL,I surf the net,end up with a chat to Nook,and they say I should return it to THEM (Nook) for replacement.
So jenny...how did you get on with yours?
All the best