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jenny0597
Posts: 1
Registered: ‎10-11-2013
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My Nook Color touch screen is going crazy!

My touch screen will not respond to me.  I tried powering off and back on.  I got a temporary response. It stopped responding again then it started randomly turning pages forward and backward in my book.  Stopped responding again.  I called tech support and they walked me through a hard reset.  Seemed like it work but not 10 minutes after I got off the phone with them it stopped responding again.  I haven't even had it a year.  I am very frustrated.  Anybody experience this problem?  Any suggestions?

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kamas716
Posts: 1,498
Registered: ‎09-28-2011
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Re: My Nook Color touch screen is going crazy!

Make sure the screen is clean. If that's not an issue, contact CS again. You might want to see if they'll replace it, since you say it's less than a year old.
http://www.goodreads.com/kamas716
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Gazza
Posts: 1
Registered: a week ago
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Re: My Nook Color touch screen is going crazy!

Hi Jenny

 

I see you had the same problem I have,in that the screen of your Nook HD+ goes MENTAL? I relate it to watching a DVD Movie in FF search mode,how does that sound to you?. Anyway...may I ask how you got on in the end.

 

For my part,I've had a VERY strange turn of events,after a "chat" with Nook's CS On-Line chat..Picture the scene (short version) I purchase a Refurb from an On-Line business seller (ebay) On the first day of use it goes MENTAL,I surf the net,end up with a chat to Nook,and they say I should return it to THEM (Nook) for replacement. :smileysurprised:

 

So jenny...how did you get on with yours?

 

All the best

 

Gaz