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I_love_nookbooks
Posts: 9
Registered: ‎01-08-2011
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Nook Color not hooking up to my computer

Hi - I just got a new laptop with Windows 7.  I tried connecting my Nook Color to it and the computer will not recognize it.  I never had problems with connecting it to the old computer, which ran Windows XP.  I tried switching ports and no luck.  Any suggestions.

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CraigAZ
Posts: 311
Registered: ‎04-27-2011
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Re: Nook Color not hooking up to my computer

Do you still have the old XP computer? If so, does it still connect? I ask because the cables are pretty fragile and one possibility for no computer link is a defective cable. You've already tried all available USB ports which was a very good test.

 

The other possibility to be ruled out is the nc status. Can you confirm that the nook color is turned on, not asleep, and that if a password was set, that you've entered the password?

 

The only time I had an issue like this was that my "new" refurb nook simple touch purchased on ebay (but sold directly by B&N, the ebay seller) arrived with a defective cable. When I was sent a replacement cable, it immediately connected with my Windows 7 PC.