Nook color WiFi connection issue resolved

[Yvonne12]

So, I followed your instructions (thanks for posting btw):

1. Log onto your router using the IP address assigned

2. Click on the Wireless Settings link under "Setup"

3. Click on the drop-down menu for "mode" and change the Mode to 54Mps

4. Click "Apply". If you skip this step the change won't be made

and I got to step 3 and my steps seems to be different?

I have my mode set to Auto 108Mbps with no option to set it to 54Mps.

My only options are:

1) b only

2) g only

3) b and g

WHAT DOES THAT MEAN?!?! lol

I called barnes and noble and my internet customer support and NO ONE could help me. They basically said what you said 'it might be a bad nook' and I have the option to return it.

If anyone knows what options I should choose or where I should go from here? I have been working on this for three days now and I have not been able to get passed the registration mode. HELP!

[geertm]

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Yvonne12 wrote:

So, I followed your instructions (thanks for posting btw):

1. Log onto your router using the IP address assigned

2. Click on the Wireless Settings link under "Setup"

3. Click on the drop-down menu for "mode" and change the Mode to 54Mps

4. Click "Apply". If you skip this step the change won't be made

and I got to step 3 and my steps seems to be different?

I have my mode set to Auto 108Mbps with no option to set it to 54Mps.

My only options are:

1) b only

2) g only

3) b and g

WHAT DOES THAT MEAN?!?! lol

I called barnes and noble and my internet customer support and NO ONE could help me. They basically said what you said 'it might be a bad nook' and I have the option to return it.

If anyone knows what options I should choose or where I should go from here? I have been working on this for three days now and I have not been able to get passed the registration mode. HELP!

---

g mode is 54Mps.

So you can either choose  "g only" or "b and g". Both should work fine.

[EReader2012]

I love electronics , but am a real geek at using them. How do I log into my router ?

[ProfReader]

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EReader2012 wrote:

I love electronics , but am a real geek at using them. How do I log into my router ?

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You need to know the your routers ip address. Google your router model and find out what the default ip address is. Hopefully when your router was installed the default ip address hasn't been changed. Enter the ip address in your web browser and the login page for the router should popup. Enter the default id and password and you should then be able to access all of the settings. If the default ip address or default log in has been changed you will have to reset your router. You will then need to set your router back up with the proper internet settings as it will no longer have access to the internet.

[pvoeller]

Doesn't work

[njbookworm]

If you are not broadcasting your SSID enable broadcasting.  That is working for me with the Actiontec router.

[lguapo]

me neither..got a WNR 2000 Netgear  and Netgear wants to sell me a $80 or $130  extended "warrantee"

Changed  the speed .. rebooted this and that ..no luck

 got excited there for a minute

[darlaandmax]

I have a very old Linksys router WRT54G.  I spent about 45 min. on the phone with BN support only for them to tell me to call Linksys (which I wasn't going to do and pay an exorbitant tech support fee).  Here is what worked for this router which is a combination of some of the things I read on here.

1.  dropped the wireless channel (under the Wireless tab) to 5 - 2.432 Ghz

2.  under the wireless tab 'advanced wireless settings' dropped the transmission rate to 54Mbps

3.  right under the transmission rate is the CTS Protection mode.  make sure that is 'disabled'.

This seemed to work although it is not very fast.  As long as I can download books on it, I'm fine!

Good luck!

[badkitty916]

im so confused.  I never wanted one, buy my hubby bought me one.  This is frustrating.  It's easier to buy a book and open it up and start reading. 

<sigh>  It asks me for a network password.   Don't know it, don't even think i have one.  So, I typed something in.  It accepted it, authenticates it then immediately disables it. 

I give up

[CraigAZ]

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badkitty916 wrote:

im so confused.  I never wanted one, buy my hubby bought me one.  This is frustrating.  It's easier to buy a book and open it up and start reading. 

<sigh>  It asks me for a network password.   Don't know it, don't even think i have one.  So, I typed something in.  It accepted it, authenticates it then immediately disables it. 

I give up

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Your wireless home router does have a password (a very good thing to keep neighbors or others nearby from using your internet connection). You will need to enter this password for your nook to access wifi. Who installed your router: your husband, or internet provider, or ?? With luck, this person knows the password they created.

In the meantime, you can visit a Starbucks, library, McDonald's, etc. that offer free password-free wifi and you can use your nook there.

[Tedaa]

My Nook Color (new today) wouldn't connect either. Turns out I was giving it the wrong password to send to the router (Linksys WRT54G). When I gave it the correct password, it connected fine.

[bgeorge0723]

THANK YOU, THANK YOU, THANK YOU!!!!  This worked for my NetGear WNDR3400v2.  Even my ISP couldn't figure it out!!!  Can't tell you enough how much I appreciate this!

[teeteetchr]

My nook has been working fine for eight months! All of a sudden, there's an error message when I turn on wifi. No problems with any other devices. Nothing has changed. What's going on?

[petesnook]

What is the error message?  It's difficult providing help without knowing that. Have you tried rebooting your nook by pressing and holding the power button until the screen goes black, and then releasing it and pressing it a few seconds until the Read Forever message appears?

[teeteetchr]

When I try turning on the wifi, it looks like its trying and then it says "Error". No number, no type, just error. I tried doing all the things that have been suggested and between most, I rebooted. I probably rebooted about 6 times yesterday. No luck. It's worked fine up until about a week ago. It's always worked fine at my sister's house as well and it wouldn't work there yesterday either. I'm thinking that there may be an issue with the nook.

[petesnook]

Ouch! That is most unfortunate.  I would probably go to a McDonald's or Starbucks or any place that has free wifi and see if it connects. Then I would take it to a B&N store to see if it connects there. If it doesn't, take it to the Nook specialist in the store and show them.  They might have a solution.  But be sure to backup  to your PC or a memory card any sideloaded files or files you downloaded which were not bought from B&N before taking it to B&N because they may do a hard reset which will wipe out all yor files.

[hollygolitely8…]

I'm glad that the Netgear problem was resolved, but I'm still having issues with my NC running on 1.4.3 connecting to wireless of any sort. It doesn't matter what wireless router, there are times it simply will not connect to the internet no matter where I am. When I am it home, I have a Belkin (just purchased a new one earlier in the year because the dog broke our old one). It runs two laptops (a Mac and a Windows), a wireless desktop (Windows), my iPhone, and a gaming system with no problems. Even when I go to BN stores, sometimes I have turn wireless off and turn it back on several times, foget the connection, and re-connect for my NC to pick up the conncection. There are times it takes hours to pick up a wireless connection, even if it does. I have called "tech support" numerous times, but as I have had my NC for nearly a year and a half now, I am out of warrently, and it was a Christmas present that did not come with extended warrenty coverage. Hard resets do not fix the problem. I have been through three. At this point, does anyone have any further solutions for me?

[suzq54]

I also was having issues with my Nook Tablet being disconnected most of the time.  We have a linksys router.  I called Barnes and Noble support for another issue and mentioned having trouble with my wifi.  The lady reset my Nook, it rebooted a few times and it's working much better now.

[choica]

I am having connectivity problems and my router etc works fine with both of my commputers???What do I do? And how do I check and or change my password if that is the issue?

[Skybleu]

Hi Mew, 

I can't thank you enough for sharing your solution, which has fixed my very slow loading issue with Nook Tablet Color 16gb.

I had verified that there was no issue with my router and modem becuase my laptop got connected to the Internet instantly when loading web pages.