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wrenchgirl
Posts: 2
Registered: ‎10-19-2006
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NookColor Wont' Turn ON

I had this issue when I first recieved the NookColor and now it is occuring again.  The product wont' charge.  I have it charging now, even thought the charger has a green light.  I'm getting so annoyed this is occuring again.  I love using my nook, and have a new passion on reading but this is crazy.  Why should I be forced to drive back to the Barnes and Noble store...during a holiday weekend to get this corrected.  There needs to be a better way.

Inspired Wordsmith
donc13
Posts: 1,064
Registered: ‎04-22-2010
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Re: NookColor Wont' Turn ON


wrenchgirl wrote:

I had this issue when I first recieved the NookColor and now it is occuring again.  The product wont' charge.  I have it charging now, even thought the charger has a green light.  I'm getting so annoyed this is occuring again.  I love using my nook, and have a new passion on reading but this is crazy.  Why should I be forced to drive back to the Barnes and Noble store...during a holiday weekend to get this corrected.  There needs to be a better way.


What would you suggest as a better way?   That the store send a rep to you?   That they send a limo out to pick you up and bring you to your personal troubleshooter person who is there waiting patiently for the limo to get there?

 

The charger turns green, that should mean it's charged, what is telling you that it's not charged?   

 

Tell us what you have done, what you are seeing and in general, more detail and someone here may be able to assist you.

 

Also...you can read the online manual here

 

http://img1.imagesbn.com/PImages/nook/encore/support/pdf/User_Guide_NOOKcolor.pdf

 

 

 

 

 

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Don
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ImmortalBeloved
Posts: 292
Registered: ‎12-10-2010
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Re: NookColor Wont' Turn ON

Wow Don, really? My advice is consult the manual and if you don't find that helpful return the device. Did you call for tech support?