05-08-2011 05:49 PM
I have a dishmail account which is powered by Google. I cannot setup my email on the Nook Color. It states that it cannot connect to server. Please advise as to how I can proceed with this. What am I missing? I tried as a POP and IMAP neither worked. Thanks for any help.
05-12-2011 01:34 PM
gmail is an easy one to setup - you can actually use the quick setup for it. For comcast - check on their website. Email setup on mobile devices is generally different than on your desktop - usually different ports. That is what I did for my Wideopen West email and for my bosses email thru rackspace that I setup on his driod phone.
05-12-2011 03:59 PM
I have comcast and gmail accounts on my NC
For comcast, my server settings are: (username only needs what is BEFORE the @)
pop3 server: mail.comcast.net
Security type: SSL
Delete from Server: Never (so I get the mail on other devices)
SMTP server: smtp.comcast.net
security type: SSL
Require sign-in: checked
Gmail: (needed whole username, before AND after the @
This only worked for me as an IMAP, not as pop3
IMAP server: imap.gmail.com
Security tupe: SSL
IMAP path prefix: Optional
Require sign-in: checked
Hope that helps!
05-12-2011 04:59 PM
I got the incoming comcast to finally go through. But, the outgoing is still giving me the "unable to open connection to server" error. I'll keep trying using your info.
05-15-2011 04:42 PM
Please, where do these "port" numbers come from that everyone talks about?
I would like to set up my Frontier account on the NC, but in the Frontier documentation they don't divulge ANY "port" numbers for ANY application.
05-15-2011 09:06 PM
Thanks for your great instructions! I tried several times on my own to set up my email on my Nook, but had no success. Yesterday, I spent an hour with a B&N Nook rep trying to get my email set up on my Nook Color. After many attempts and several phone calls to someone more knowledgeable, the rep suggested I contact my provider to see what info I needed to enter.
Today, I followed your directions and had my email account set up in 3 minutes.
09-10-2011 08:52 PM
I had the same problem setting up a gmail account and finally succeeded after logging into my home router and reducing the firewall security level. I did it this way because I don't know how to enable specific ports on my router. After setting up the account I went back into the router and restored the original firewall setting; not sure whether I will have to change it back again but so far I can use the account on the NC.
09-11-2011 04:36 PM
Would you mind if I ask you to tell me how you set it up? I just got a Nook color and cannot access my email either. The incoming is ok the outgoing is not.
Any help would be wonderful.
09-12-2011 11:12 AM
Marley55, who is your email provider? Most of them have specfic ports for outgoing email. Google or check with your email service provider to see if you need to change the outgoing port to a secure port #
09-12-2011 12:30 PM
As I said I reduced the security level for the firewall on my home router. Your situation does not sound the same as mine because I could not even set up the account without doing that. Now that I set it up it works fine both incoming and outgoing (at home) as long as I have that lower security level. It also works fine at Wifi hot spots.
09-13-2011 07:18 PM
Thanks so much for the great info. I had all my emails set up, work personal etc. and had to reset my Nook color and lost all the settings. I now have my aol and my gmail acct set up but am still having problems with the outgoing server for knology acct. I have tried setting up as pop and imap (since my other 2 set up as imap) but can only get my incoming server set. Current settings are as follows:
user name - email@example.com
pop3 server - pop3.knology.net
security type - none
port - 110
this part accepts
smtp - smtp.knology.net
sec type - none
port - 587
this does not accept and have tried port 25 with no help. Any help would be greatly appreciated
09-14-2011 09:16 AM
this is what I found after doing a google search
pop3 is 110
smtp is 25
no certificates, be sure to check the sign in required
09-15-2011 11:40 AM
Thanks so much sandie52. I know I ahve tried the very same settings 10 to 15 times and yet when you sent this I tried one more time and it went. YEA!!!!
10-07-2011 10:01 PM
Dear Serendip.....You did more for me in your set up explanation that hours of other resources! Anyone should follow this if they have gmail!
10-13-2011 12:54 PM
I worked for days on this & decided to check my Smart Phone Outgoing settings. Maybe this will help somebody. I have Port 25 & for Security where it is SSL the person who set my phone up used the TLS & sign in. I put that in, my username & password, went to mail & IT WORKED. The Incoming Mail worked fine with the SSL but not the Outgoing. Workds now. Hope this helps.