Unlock Your ebook????

[Tamram]

I tried to download a book from the library and got an error message. I gave up but now I cannot access any books in my library. Even the one I was reading as of yesterday. I am getting a pop up that says Unlock Your eBook  and says to enter my name and credit card used to purchase the book. I do that and it still pops back up????

HELP

[geatdanemomDT]

 Most of the time that means there is an issue with the credit card. 

[bklvr896]

Also trying deleting the library book you tried to copy to the Nook, if it is there and you didn't delete it.  It could be causing a problem.

You could also try rebooting the Nook completely.

[TRNunes]

I experienced this EXACT SAME PROBLEM when I was initially setting up the Nook Simple Touch my wife & I bought our daughter for Xmas. Believe it or not, I resolved the problem by unplugging the Nook from my USB port, at which point I stopped being prompted to "Unlock Your ebook", and the books I'd purchased for her simply opened.

Good luck!

[KimballDD]

Thanks, that worked.  Once I unplugged it from my computer it stopped asking for it. 

[mommatrout]

Thank you, that worked for me too!

[kvothe393]

I was seeing the same error with my Nook tablet, but I was not connected via the USB cable. I archived the book, then un-archived/downloaded it again and it opened without prompting for name and credit card. I think that if you are seeing this error on your Nook that is already set up and has other books that are working, then it is a download error. Save yourself the headache and try archiving/un-archiving first before entering CC information.