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Contributor
V3ryBlackCh3rry
Posts: 5
Registered: ‎02-02-2011
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Web browser frozen on Nook Color - help!

My web browser is frozen on my Nook color. The page must have a weird popup advertisement that isn't loading because the green bar is about 40% filled... I've tried hitting X (get a message- "stopping" and then it just keeps trying anyway), redirecting it to a new website, turning my nook on and off. The "back" button won't work and the "extras" (upper right hand corner) button won't work. I can't seem to exit the browser or do anything else with it. It's completely stuck. Please advise... =(

 

-Sarah

Nallia
Posts: 4,758
Topics: 125
Kudos: 3,233
Solutions: 4
Registered: ‎02-15-2010

Re: Web browser frozen on Nook Color - help!

Can you return to the home screen?  Is your entire NOOKcolor frozen?  Reboot it by holding down the power button until it shuts itself off.  If that doesn't work, try this:

 

1.  Plug your NOOKcolor into a wall outlet.

2.  Press and hold the "n" button.

3.  Press and hold the power button for 15 – 20 seconds.

4.  Turn it back on, if necessary.

Contributor
V3ryBlackCh3rry
Posts: 5
Registered: ‎02-02-2011
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Re: Web browser frozen on Nook Color - help!

No the rest of the Nook works perfectly. Just sits on a neverending loading web screen when I go to the web app.  I will try that.

Contributor
V3ryBlackCh3rry
Posts: 5
Registered: ‎02-02-2011
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Re: Web browser frozen on Nook Color - help!

Thank you so much, that worked. I had a choice to reset my Nook to factory settings (which I didn't do) but it still cleared the web browser. You're a lifesaver =)

 

-S

Nallia
Posts: 4,758
Topics: 125
Kudos: 3,233
Solutions: 4
Registered: ‎02-15-2010
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Re: Web browser frozen on Nook Color - help!

New User
APLCoder
Posts: 1
Registered: ‎02-02-2011
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Re: Web browser frozen on Nook Color - help!

I have a similar problem. 

 

This URL (pbssocal.org/schedule/schedule.php#KOCE) loads but then the browser will not load any other URL. 

 

The connection is OK -- I can Shop.  Power cycle clears the problem and it is repeatable.

 

NC version 1.1.0

 

 

New User
scorpio0223
Posts: 1
Registered: ‎04-29-2011
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Re: Web browser frozen on Nook Color - help!

Nallia hi! Just want to say thanks! You saved my day, got my browser back...

 

Rey

New User
sammi_552
Posts: 1
Registered: ‎05-11-2011
0 Kudos

Re: Web browser frozen on Nook Color - help!

Thank you for this info. It helped me as well. I thought the WIFI feature wasn't working but then I realized it was but the web page was stuck behind the white web browser search page. I followed your instructions and now it takes me to the web page I was searching for.

 

Thanks again!

New User
mem414
Posts: 1
Registered: ‎11-26-2011
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Re: Web browser frozen on Nook Color - help!

Nallia,  Thanks much!  That cleared my frozen web browser as well!

New User
MishaMira
Posts: 1
Registered: ‎12-29-2011
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Re: Web browser frozen on Nook Color - help!

AWESOME!!!

Worked like a charm....Thanks.

New User
SgtJim
Posts: 1
Registered: ‎06-26-2012
0 Kudos

Re: Web browser frozen on Nook Color - help!

Thank you.

 

It worked for me, though, I was not near an outlet so I did it without the power cord.

 

Anyhow, had been frozen on the Weather Channel for 4 days. Not any more!!!