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New User
Alannah1
Posts: 1
Registered: ‎11-17-2011
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What's wrong with my Nook Color?

HI All,

 About two hours ago my Nook Color shut off. I thought it was the battery (though didn't realize it was quite that low.) After plugging it into my computer it said it was updating the software. That message came on, it started downloading the update and then it shut off again. This has been repeating for the past hour. The wi-fi isn't on. What is going on?!?!?!

New User
Nook_Master
Posts: 10
Registered: ‎11-17-2011
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Re: What's wrong with my Nook Color?

try plugging the nook using the wall charger. press and hold on the power button until the device responds or reboots itself.

Contributor
St_Claire
Posts: 12
Registered: ‎10-04-2011
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Re: What's wrong with my Nook Color?

I think the Nook needs a certain amount of battery available to it for updating. I would charge it, reboot it, and allow it to hook up to the wifi to see if it needs to download something.