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Won't download new books
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08-24-2012 06:39 PM
My Nook Color doesn't seem to be downloading any of the books I obtained from B&N for the last month. Any ideas?
Re: Won't download new books
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08-24-2012 07:18 PM
Could be
1) WiFi issues.
2) Space Issues.
I'd recommend doing the following:
1) Archive books and apps and magazines you aren't using.
2) restart your Nook Color.
3) turn off WiFi. Turn it back on again.
Then see what happens.
Word Search, Kriss Kross, Quote Falls, Hangman - Word Game Pack.
Alarm Clock, Weather, Calendar, ToDo - Alarm Clock & Calendar.
3 Hidden Objects Adventures - 3 Hidden Objects Adventures.
Re: Won't download new books
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08-24-2012 08:14 PM
Have you been having this problem for an entire month or did you just go to try to download all of them today? If it's the latter there have been a lot of people having issues with downloads to their nooks today. If you've been having the issue for an entire month then try to recommendations in the previous post and ifthose don't work also try a different wi-fi connection (go to a BN, Starbuck's, MCD's) and see if that works. It may be something in your connection settings.
READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books
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08-24-2012 09:11 PM
There have been ongoing issues with the NST/NSTG for several days now. From the spate of recent posts, it sounds like this problem is now becoming apparent on other devices as well. In short, if Tech Support advises you to wipe and re-register your device -- apparently one of the first things on their checklist -- and it does NOT work, you will be without ALL your books until they get the problem fixed. I'd suggest reading through that thread to see if it sounds like the same problem, and only wiping your device if you're sure you have enough ebooks stored locally to see you through several days.
Re: READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books
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08-24-2012 10:04 PM
Re: READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books
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08-24-2012 11:25 PM
Wish I had read this thread before de- and re-registering. Ended up losing ALL my books!
Re: READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books
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08-25-2012 09:14 AM
thanks for the info. My book did show up this morning ![]()