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Reader 2
Leaf_Kunoichi
Posts: 1
Registered: ‎04-29-2012
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Won't download new books

My Nook Color doesn't seem to be downloading any of the books I obtained from B&N for the last month.  Any ideas?

Bibliophile
5ivedom
Posts: 3,544
Registered: ‎12-03-2011
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Re: Won't download new books

Could be

 

1) WiFi issues.

 

2) Space Issues.

 

I'd recommend doing the following:

 

1) Archive books and apps and magazines you aren't using.

 

2) restart your Nook Color.

 

3) turn off WiFi. Turn it back on again.

 

Then see what happens.

Scribe
Nevermore1
Posts: 619
Registered: ‎04-13-2010
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Re: Won't download new books

Have you been having this problem for an entire month or did you just go to try to download all of them today?  If it's the latter there have been a lot of people having issues with downloads to their nooks today.  If you've been having the issue for an entire month then try to recommendations in the previous post and ifthose don't work also try a different wi-fi connection (go to a BN, Starbuck's, MCD's) and see if that works.  It may be something in your connection settings.

Distinguished Bibliophile
bobstro
Posts: 2,187
Registered: ‎01-01-2012

READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books

There have been ongoing issues with the NST/NSTG for several days now. From the spate of recent posts, it sounds like this problem is now becoming apparent on other devices as well. In short, if Tech Support advises you to wipe and re-register your device -- apparently one of the first things on their checklist -- and it does NOT work, you will be without ALL your books until they get the problem fixed. I'd suggest reading through that thread to see if it sounds like the same problem, and only wiping your device if you're sure you have enough ebooks stored locally to see you through several days.

Inspired Correspondent
Lineola
Posts: 56
Registered: ‎05-23-2011
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Re: READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books

I just got off the phone with tech support I am having the same issue with a book purcgased today they said tgis is "an emerging problem" with syncing and said to give it 48 to 72 hours :smileysad: big bummer!
Contributor
CrystalV
Posts: 14
Registered: ‎01-31-2009
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Re: READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books

Wish I had read this thread before de- and re-registering. Ended up losing ALL my books!

CrystalV.
Inspired Contributor
catarific
Posts: 168
Registered: ‎12-27-2011
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Re: READ BEFORE WIPE & RE-REGISTER: Re: Won't download new books

thanks for the info. My book did show up this morning :smileytongue: