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crazyfrom5kids
Posts: 1
Registered: ‎06-27-2011
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how do I unlock my nook color

My kids reset my passcode and forgot it.  Now my nook is locked and I cannot use it.  Can anyone please help?

DeanGibson
Posts: 2,170
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Registered: ‎04-12-2011
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Re: how do I unlock my nook color

There is no way to get the pass code back.  I'd try sleeping on it overnight to see if you remember, or if you are impatient, power cycle the NC about eight times to clear everything and start over with a "factory-fresh" Nook, which you will have to reregister.  The Nook's files will be gone, but any B&n books purchased will be reloaded after you reregister.

 

To power cycle, press the power key with the nook completely powered off, and as soon as you see the screen "flash", release and then immediately re-press the power key for ten seconds, until it turns off again.

 

If this sounds difficult, you can take it to a B&N store, where they will perform an equivalent action.

 

This reminds me of the old joke (slightly modified):  "I got a Nook for my kids.  I thought it was a fair trade."

 

2 Nook HD/8GB + 2 Nook HD+/16GB: B&N 2.2.0 rooted
2 Nook Touch (one Ltd. Ed.): B&N 1.2.1 rooted; Dell Venue 8 Pro: Windows 8.1
2 Nook 1stEd/3G: B&N 1.7.0 rooted.; Acer Iconia A500: Android 4.0.3 rooted;
Nook Color: B&N 1.4.3 rooted; Samsung Galaxy Tab2 (7.0"): Android 4.2.2 rooted
Customer loyalty is earned, not commanded or deserved, and easily lost.
Never suspect intent where incompetence will do.