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New User
Simonovski
Posts: 1
Registered: ‎08-10-2013
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Cannot pass welcome screen.

[ Edited ]

I have a Nook Simple Touch which is stuck on the initial welcome screen. When I try to hit the Next button to progress, nothing happens. Because of this, the device is totally unusable.

It appears the touchscreen is working - when the device goes into sleep mode I can tap it to wake it again. Similarly, if I hold the power button I can hit OK or Cancel on the confirmation screen. But whatever I do, the welcome screen doesn't respond to me hitting next.

Any ideas what is causing this or how to fix it? The device is charged and I have done several factory resets.

New User
b91612
Posts: 1
Registered: ‎02-25-2014
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Re: Cannot pass welcome screen.

I have the same problem..nothink working... buttons. removing battery...etc. just Welcome screen and scrreensavers..
..terrible
Bibliophile
laurieb52
Posts: 1,145
Registered: ‎12-13-2009
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Re: Cannot pass welcome screen.

Ahem.... there is no battery to remove, unless you tear it apart which voids the warranty.

Life's a chair of bowlies...and it's all about Plan B!