06-29-2013 07:44 PM
See *[Solution] to skip past my lengthy explanation.
I had been struggling with the nook 1st gen for months. We checked a couple different hotspots, and nothing seemed to work unless we were on the actual B & N hotspots.
After hours of troubleshooting and the same 'ol "reboot your router" repetitive silliness from B&N support, I found the solution.
In my case, I'm using the comcast xfinity router/modem combo Arris TG862.
I was connected, and could ping the nook from my home computer, so I knew the wireless was ok, but I couldn't see the nook when looking at the admin page for the router. Which was funky.
I found a similar article about Yahoo DSL, and it said that DHCP is an issue, and that you had to disable dynamic DHCP. So I figured it would be an issue with the router at that point.
I checked every tab, and came to the parental controls report. I see this error right next to my nook's IP address: [PRCTL_DEVICE_LOG] Blocked.
*[Solution] I never enabled parental controls (everyone in my house is an adult), so I just turned all the options off even though everything was set to allow ALL.
The second I did this, it registered, and started downloading updates. My guess is that comcast has this enabled by default, and that a bunch of other hotspots around my area use comcast also.
I hope this helps, I was struggling with this for months.