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Nightmry
Posts: 20
Registered: ‎05-18-2010
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New books not showing up on Simple Touch

I bought 3 eBooks from the B&N website.  When I went to look at my nook, only 1 of them had shown up.  I re-synced multiple times and they still are missing.  I then went and got my Nook tablet.  They show up on the Tablet, but not on my Simple Touch.  It has been a week.  They still cannot be found on my Simple Touch -- even if I search the device, they do not appear.

 

Any ideas?

 

 

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LarryOnLI
Posts: 1,998
Registered: ‎01-04-2010
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Re: New books not showing up on Simple Touch

The more information you can provide the better your chance of getting an answer.

 

Telling us 2 out of 3 books don't appear in your library on the NST is pretty worthless.

 

Tell us what the three books are and which ones do and don't work gives us something to go with.

 

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Byteguy
Posts: 609
Registered: ‎06-10-2011
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Re: New books not showing up on Simple Touch

Make sure the books say they can be read on the NST.  Some are "enhanced" and only work on the color Nooks.

 

For instance, this book won't work on the NST it says:

 

Available on NOOK devices and apps

  • NOOK HD/HD+ Tablet
  • NOOK Color
  • NOOK Tablet
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Nightmry
Posts: 20
Registered: ‎05-18-2010
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Re: New books not showing up on Simple Touch

Hi,

 

The Three books I ordered were:

Perdition by Ann Aguirre - shows up & Downloads - good to go

Cast in Sorrow by Sagara - Does not show up 

Heart of Venom by Estep - does not show up

 

I also just noticed that Omens by Kelly Armstrong will not download.  The cover shows up on the Library screen, but it will not finish the download process.

 

All 4 of these books can be seen and read on my daughter's Nook Tablet.

 

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geertm
Posts: 1,191
Registered: ‎02-09-2010
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Re: New books not showing up on Simple Touch

[ Edited ]

Have you tried rebooting the NST (press the power button for about 10 seconds until the Nook turns off, then turn it on again)?

Reboot the Nook, then try syncing again.

 

It sounds like your Wifi connection perhaps has a problem. Try rebooting your Wifi router and/or forgetting the Wifi connection on your Nook.

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Nightmry
Posts: 20
Registered: ‎05-18-2010
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Re: New books not showing up on Simple Touch

Hi,

 

Rebooting fixed the downloading issue (for Omens), but I still am missing the 2 ebooks I bought.

 

The thing I have the hardest time understanding is why one of the 3 books I ordered showed up on my NST and the other two... bought within minutes of the first... are not showing.

 

And, also, why all three would show up on our Tablet, but not on either of our two NSTs... And the books are definitely not enhanced.

 

It is just weird.

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kamas716
Posts: 1,467
Registered: ‎09-28-2011
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Re: New books not showing up on Simple Touch

That does sound really weird. I've had it happen with a book on my wife's HD, but not any of the other devices. Have you tried sideloading them, yet? That's what I had to do with the HD.
http://www.goodreads.com/kamas716
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LarryOnLI
Posts: 1,998
Registered: ‎01-04-2010
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Re: New books not showing up on Simple Touch

[ Edited ]

Nightmry wrote:

Hi,

 

The Three books I ordered were:

Perdition by Ann Aguirre - shows up & Downloads - good to go

Cast in Sorrow by Sagara - Does not show up 

Heart of Venom by Estep - does not show up

 

I also just noticed that Omens by Kelly Armstrong will not download.  The cover shows up on the Library screen, but it will not finish the download process.

 

All 4 of these books can be seen and read on my daughter's Nook Tablet.

 


I just checked one of the books, Cast in Sorrow by Sagara,

 

I don;t know why but this book is not available on E-INk nooks.

 

Below is the copied and pasted list of devices this book is available on.

 

  • Nook Devices
  • NOOK HD/HD+ Tablet
  • NOOK
  • NOOK Color
  • NOOK Tablet
  • Tablet/Phone
  • NOOK for Windows 8 Tablet
  • NOOK for iOS
  • NOOK for Android
  • NOOK Kids for iPad
  • PC/Mac
  • NOOK for Windows 8
  • NOOK for PC
  • NOOK for Mac
  • NOOK Study

 

Edited to add:

 

I looked at a preview of the book and can see no reason why it should not be available for the E-Ink NOOK line. Perhaps there was an error entering them into the B&N database. Are the other two books by the same publisher. If so they might not even be aware that their books are not working on the E-Ink NOOKS.

 

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kamas716
Posts: 1,467
Registered: ‎09-28-2011
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Re: New books not showing up on Simple Touch

When it says just "NOOK" that is the eInk devices.
http://www.goodreads.com/kamas716
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LarryOnLI
Posts: 1,998
Registered: ‎01-04-2010
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Re: New books not showing up on Simple Touch


kamas716 wrote:
When it says just "NOOK" that is the eInk devices.

Thanks, I was not aware of that.