07-02-2012 04:24 PM
When I first got my nook simple touch I set page forwarding to the bottom pair of buttons. For about a month now my bottom right page turn button has required more force to turn to the next page. Prior to this it would only require a slight push but now I have to press it fairly hard, and after a while my thumb starts to get sore. Also the button seems to be making a slightly different noise than the other three.
This isn't the biggest deal because I can still touch the screen, but I'd rather use the buttons. It's just disrputive while reading and the page doesn't turn with the first press of the button.
I was wondering if anyone else had this issue and managed to "massage" it back into working or anything.
07-04-2012 05:46 PM
I had this problem when my NST a couple months ago. I call B&N, convinced them that it was a hardware problem, and they sent me a new NST. I gave them a credit card number, they immediately sent the new unit, and I returned the old one in the prepaid package. My credit card, of course, was never charged.
I suppose the one they sent could have been a refurb unit, but I sure can't tell by looking at it. No scuffs or other signs of wear.
07-04-2012 06:08 PM
My Glow has had the same problem with the turn button. I usually swipe, but it is a pain that it doesn't work properly. The one I have now is an exchange and my previous nook glow did not have the same problem.