Since 1997, you’ve been coming to to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

New User
Posts: 1
Registered: ‎01-22-2013
0 Kudos awful! Do not use under any circumstances.

I ordered a book via express delivery (1-3 days)  5 days ago and am still waiting for it. The tracking information is unavailable. The live chat ignores me, and I got a stupid machine-generated email telling me to wait 12-24 hours! Never, ever again. The first book I ordered showed up on my door step delivered by some guy in a van. Never found out if it had been delivered to his house by accident, or if he was the delivery guy. Now I just want to cancel my order and order from like I should have to begin with.

Inspired Scribe
Posts: 1,503
Registered: ‎09-28-2011
0 Kudos

Re: awful! Do not use under any circumstances.

FTI, you're in the Nook First Edition forum, which doesn't really have anything to do with a physical book.


As to your ordering problem, try calling customer service and see if they can help you.
Posts: 56
Registered: ‎02-10-2011

Re: awful! Do not use under any circumstances.

I'm thinking it's just a troll post.  First hint - the poster has 1 post.  I've ordered real books from B&N for myself and as gifts.  There's always a tracking number and I can check it thru my account of via the email link they've provided me.