Since 1997, you’ve been coming to BarnesandNoble.com to discuss everything from Stephen King to writing to Harry Potter. You’ve made our site more than a place to discover your next book: you’ve made it a community. But like all things internet, BN.com is growing and changing. We've said goodbye to our community message boards—but that doesn’t mean we won’t still be a place for adventurous readers to connect and discover.

Now, you can explore the most exciting new titles (and remember the classics) at the Barnes & Noble Book Blog. Check out conversations with authors like Jeff VanderMeer and Gary Shteyngart at the B&N Review, and browse write-ups of the best in literary fiction. Come to our Facebook page to weigh in on what it means to be a book nerd. Browse digital deals on the NOOK blog, tweet about books with us,or self-publish your latest novella with NOOK Press. And for those of you looking for support for your NOOK, the NOOK Support Forums will still be here.

We will continue to provide you with books that make you turn pages well past midnight, discover new worlds, and reunite with old friends. And we hope that you’ll continue to tell us how you’re doing, what you’re reading, and what books mean to you.

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Contributor
jenn7600
Posts: 12
Registered: ‎06-15-2010
0 Kudos

Re: Best Buy and Me

She did check the date and referenced that the thread is a few months old.  I still lurk around the boards but have nothing nice to say about B&N so I say nothing at all.  I haven't purchased a single book from them since I had the issues with them.  I have yet to talk to somebody, which was my biggest issue with them.  I couldn't email them to discuss this since they send a form email back telling you to call and could only talk to someone on the phone if I felt like being on hold for hours.  No thanks.  The refurbished Nook works okay.  Tends to lock up more than my older one but the buttons haven't cracked.  

New User
Ruby-Slippers
Posts: 1
Registered: ‎06-20-2010
0 Kudos

Re: Cracked buttons

I had a cracked button on mine.  I took it into a store even though it had been ordered online.  I had no receipt, no box.  The manager couldn't have been nicer.  He gave me a brand new one.  I was shocked!  Of course, now I am having other problems, but that was a positive story to share!