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New User
KikisMommy
Posts: 2
Registered: ‎04-27-2010
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Downloading 1.3

I just got my nook today! Unfortunately I have tried to download the 1.3 upgrade both manually and via wi-fi and the upgrade is not on my nook. I do not see the installation process working at all. Any help?

Distinguished Wordsmith
Josienjoe
Posts: 1,949
Registered: ‎02-15-2010
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Re: Downloading 1.3

 

KikisMommy wrote:

I just got my nook today! Unfortunately I have tried to download the 1.3 upgrade both manually and via wi-fi and the upgrade is not on my nook. I do not see the installation process working at all. Any help?

 

Have you been able to successfully register your nook?

 

New User
KikisMommy
Posts: 2
Registered: ‎04-27-2010
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Re: Downloading 1.3

Yes, I just double checked my account and my nook is listed.

Contributor
StaceysJustFab
Posts: 11
Registered: ‎02-09-2010
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Re: Downloading 1.3

My Local B&N were nice enough to exchange my nook for me today.

But now, I can't get 1.3 to update.  It did it automatically on my other nook.  But this one, via wifi or via the cable, neither are working.

My screen says "You have a new software update"  but nothing is working.

Thoughts?

Wordsmith
Michael-V
Posts: 2,466
Registered: ‎03-01-2010
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Re: Downloading 1.3

@StaceysJustFab,

Are you still experiencing this issue?  Have you rebooted your NOOK?

Please let us know, and at any time you can also contact our Customer Service line at 1-800-THE-BOOK (1.800.843.2665).

 

Your Admin.,

Michael-V